Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.
This summary was generated by AI based on customer reviews.
Not impressed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely NOT impressed! My husband read so many reviews before we purchased and thought this would be a good choice... boy were we wrong! Nothing but problems since we got it 2 months ago! First, the machine shouldn't have even worked when we first got it because the valves were shut off from the factory. It worked for a few weeks and then the water quit coming out, that's how we discovered the shut valves after having to wait several days for someone to come look at it. Now, a little over a month later, the drum is locked up and won't spin! It quit mid cycle so I'm now having to finish by hand the load that was in, if I have any hoped of finishing it and it not souring while we wait again for someone to come look at or fix the machine. If I could return it, I would because this is ridiculous! That aside, when it works it does pretty well but it's not worth all this trouble on a brand new machine!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there southernmama,
I see that you are experiencing issues with your Samsung Washer not spinning and I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143166810. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer, cleans very well and very quiet which I love.
I would recommend this to a friend - Pros mentioned:Overall performance
Good Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well so far! Nice washer! Hopefully, it will last long!
I would recommend this to a friend - Pros mentioned:Noise level
Samsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet machine. Very easy to use. Happy with this purchase
I would recommend this to a friend Flora casuga
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer you delivered is defective. Non operational Where is the replacement. We need to wash our clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Good quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern day technology options, good quality for the price
I would recommend this to a friend - Pros mentioned:Overall performance
review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. About 4 loads in but no issues so far.
I would recommend this to a friend - Pros mentioned:Capacity
Pleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, multi settings, large capacity machine
I would recommend this to a friend - Pros mentioned:Overall performance
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product make my life easier no more laundromat
I would recommend this to a friend Professional. Please have professional deliverers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am kind of disappointed. I expected more of a professional service upon delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to raise feedback about your overall experience with the installation.
Have a great day.
-John
No vibration reduction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer for the vibration reduction feature, and highly disappointed with the fact that I can hear it shaking and running through the wall in my bedroom.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jlf404,
I see that you are having some concerns with your Samsung Washer shaking and I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143248331. I would like to welcome you to our fmaily and thank you for choosing Samsung. ^Brad
Worst washer ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer and had it for about 6 months before the washer quit working. Called geek squad got the run around for over a month. Repair company never showed on appt date. Called company direct and was told that geek squad couldnt make the appointments to call direct. Finally got the company out the one part that was wrong with it of course wasnt covered in the extended warranty dont buy it either not worth it!!Now we have a new washer that we have to pay to fix or buy another. DO NOT recommend. I dont recommend the extended warranty either from the geek squad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad to know that you got assistance for your washer, CharlesJ.
For us to better assist you with your unit, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145632650, which will help our team pull up your information.
^Rainly
David
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sewage discharge of this washing machine is not very professional!
I would recommend this to a friendBrand response from Samsung
Posted .QingnianC, we understand how you feel about the sewage discharge of your washing machine. We want to help you with this and to gather more information.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146597236) to help our team pull up your information.
Have a great day.
^Camille
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You owe me $50 for a washing machine that I returned. You gave me some credit but that the gift card. Please do so asap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Lydiamiller796,
We understand your concerns about the refund for your washer. We want to assist you with this matter.
We would love to speak with you to provide you with further support. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148639969) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Stopped working while washing delicates
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item suddenly stopped working and doesn’t work. Power turns on and keep pad works but washer doesn’t work. Burnt smell noticed when last worked while washing delicates which is very minimal load
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kishore,
I see that you are experiencing some issues with your Samsung Washer not working and realize how frustrating that can be when your expectations have not been met. I would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143244513. We thank you for being a part of our Samsung family. ^Brad
Samsung Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy machine. Also, fabric softener does not empty out of drawer where it is poured in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having an unusual noise coming from our appliance can be so irritating and we understand that. We are here to help with your Samsung washer, AnnR.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw&t=2s
Vibrates excessively or makes noise on page 48. Automatic dispenser on page 38. Loading the fabric softener compartment on page 41.
https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf
Dispenser drawer issues in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
Use the auto dispenser on your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00088882/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145402351) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Complete trash doesnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine never worked since day 1 got 4c and dc errors does not wash clothes, leaves clothes wet, barely spins and doesnt not fill up with enough water to cover clothes. This is worst washer i have ever owned in 40 years complete garbage. Brokem upon delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Michael W,
It’s completely understandable to feel frustrated when a new appliance doesn’t perform the way it should, especially right from the start. We are here to help.
I've shared a Samsung support link below to help you understand the alerts you're experiencing. The guide covers both error code 4C, which indicates a water fill concern, and error code DC, which relates to a door concern. The page also includes helpful videos that walk you through the steps for each error.
Samsung washing machine information and error codes:
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149457505 to help our team pull up your information.
Leo
Its ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer keeps making funny noises. It will lock to wash but won't unlock when done. I have to start another cycle to get it to unlock.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there LayLay, I would like to congratulate you on your new Samsung Washer and thank you for taking the time to post your review. I see you are having some concerns with your door being locked at the end of the cycle and completely understand how irritating this can be. I would like to offer some assistance to ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
If you continue to have issues, let us find you a resolution by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143329698. We thank you for being a part of our Samsung family. ^Brad
- Cons mentioned:Spin cycle
Bad bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t even had this washer for 2 years family of 4 and the thing is already broke and not spinning. I will definitely not be buying anymore Samsung appliance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tash,
Thank you for your review. We apologize that your washer isn't spinning. I understand that this experience is not ideal.
To help you with this, I am providing these links below to guide you with your concern.
Samsung washer won't spin:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Please feel free to get back to us via the following options for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144844259, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is noisy. And the sheets get tangled and stop the machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lrbm! I'd like to provide this link (https://bit.ly/2IzCF8p) to some useful information about the types of noises you may hear from the washer. ^Jecca