Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry clothes completely very damp feels like wring iwith hands compared to my previous washer clothes are almost dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Cory, I see you have some concerns with your Samsung Washer not spinning your clothes out enough and know that can cause a lot of time issues. I want to make sure that you are getting only the best performance. you are able to change the spin speed for a faster spin speed. I also have some helpful information for other causes. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you are still in need of assistance, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143540570. We would like to welcome you to our Samsung family. ^Brad
Loads
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent washer, do not wash large loads. Does not clean as well with larger loads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are lucky to be able to help clients like you, RobertH.
To help you with this, I have provided a Samsung link about the correct cycles and settings for large loads.
https://www.samsung.com/us/support/answer/ANS00061937/
Laundry load size can also affect the performance of the dryer.
You can check the link below for the best laundry load size.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, if the clothes are not clean after using the washer, you can check this link: https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145121667.
^Rainly
Expensive to repair
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two years and can’t stay balanced which estimate to fix is more than we paid for unit. This is my second Samsung Washer to go bad in under 5 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your experience in a review, BrianM.
I highly suggest checking the Samsung link below.
If the washer makes excessive vibrations or makes noise, please check the model's user manual link below on page 48.
https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf
You can also check this Samsung link about the washer shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Following the correct laundry load size can help.
You can check this Samsung link: https://www.samsung.com/us/support/answer/ANS00080262/
Lastly, the washer must be installed on a level and hard floor that can support its weight to avoid vibrations, noise, or problems with the product.
If you have inquiries and need further assistance in the future, please feel free to contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145176150, which will help our team pull up your information.
^Rainly
Washer great Installation Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation did not happen. The people never called to reinstall it. They said the cables were wrong so the plumber changed them (easy fix) and installed it. Washer is great. Your installation people not good
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Great size
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love except for I have noticed a lot more lint on my clothing even with fabric softener
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad to be the choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad
Love it but the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise is super load that’s the only thing I don’t like .
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with the noisy washer, DemetriaWhit. Let us go ahead and determine the possible meaning of the noise.
Most noises are standard or straightforward to fix in Samsung washers, which typically operate quietly. You should choose the noise in this guide that most closely matches the noise your washer is making, even if it isn't a perfect match, because noises can vary greatly and are difficult to describe with words.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145450248) to help our team pull up your information when you message us.
Have a great day.
^Charles
Big bin FAIL do not try
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned first one within a week because of drum failure- this new one is worthless as well. Light stuff only. Cannot take 4 towels and a 2x 3 thin bath towel alone at once. Have not even tried anything large. Giant bin but no power to handle normal family laundry. Only works on small loads like 2 pair of jeans max, or underwear and socks or
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CorlissH,
We all want a hassle-free washing of clothes. Allow us to assist you with the washer.
Here is a link to help you with the washer. Please follow the steps and click the hyperlinks for further assistance.
Samsung washing machine won't spin or won't stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146553724 to help our team pull up your information.
Have a great day.
^Aloe
Piece of junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk, hasn't work properly since we bought it. do not waste your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jose C,
Thank you for sharing your experience using your Samsung washing machine. Allow us to help you.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147493599, which will help our team pull up your information.
^Rainly
Worse washer I ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed user guide and troubleshoot the 4C error: [1] water pressure was OK, [2] using a level, washer was balanced, [3] mesh filters were cleaned when I inspected them, [4] water faucets were operating fine, [5] not issue with the water drain since we were able to use our old washing machine just fine for 3 years before purchasing this (which was a Maytag), [6] we suspect a faulty/defective motherboard because during each phase of the cycle, the timer should have gone down after each minute. It did not. For example, operating 'Rinse + Spin' cycle with 'Low' water level, it starts off at '24' minutes but will not change until next phase at '19' minutes. Sometimes we would have some luck actually completing a cycle. Most times it gives the 4C error after it fills the drum with water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DHV1,
We are grateful you took the time to share your experience in a review. I am more than happy to help.
I am sharing a Samsung video link about the 4C error code.
Here's the link: https://www.youtube.com/watch?v=VqeR264Z4Mc
If the error still appears, I highly suggest contacting us directly on the following options below.
Here are the Samsung support channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145109022.
^Rainly
Ordinary product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is neither good nor bad, but it can work stably.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your review of one of our Samsung washers.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
Locks and doesn’t opened
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine started OK but after a few washes It wouldn’t move or restart and it had stuck my clothes inside the machine. I try restarting it and it didn’t work after a few days it unlocked Also where you insert the soap and fabric softener gets very messy, there’s no control for the water. The only nice thing is when the machine is done a plays a nice music
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Cindy,
I see you are experiencing several concerns with your Samsung Washer. I would love the opportunity to help by providing some helpful information. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
If you need any additional assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143135228 . We thank you for being a part of our Samsung family. ^Brad
Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order ,quick delivery from warehouse to store .Product works great and customer service very helpful
I would recommend this to a friendBrand response from Samsung
Posted .We're so happy to hear this, Dkennedy! We hope you keep enjoying this washer for a long time. ^Jecca
Not convenient for short people
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too tall for short people to get stuff out. Other things are fine. We will get a horizontal model.
No, I would not recommend this to a friendIt was great till it started to malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine started to malfunction in just 25 days after the installation. The hot water does not shut off and keeps filling the tub, and the machine emits burning smell. It shrunk some of our clothes with the extremely hot water even when we had the cold water setting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, here at Samsung we value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143085789) and it will help our team pull up your information. We look forward to hearing from you. ^Lena
Purchase from Home Depot instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Support from Best Buy is horrible! They do not stand behind the products they sell. They only want to make the sale. I suggest you GET YOUR APPLIANCES from HOME DEPOT. this machine does not get pet hair off of your clothes. My 20 year old machine washed clothes better than this one.
No, I would not recommend this to a friendDoesn't clean clothes...it shrinks them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In all my years, this is the worst washer I have ever purchased. I would not recommend this washer to anyone. It shrunk my clothes and left lint. It does not flush out the water completely and left my clothes damp and heavy. Overall, the washer settings are confusing. It is not easy to use, or user-friendly. Save yourself the frustration and buy a different brand. You're probably better off handwashing your clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand how frustrating this must be. I am here to help. I have attached a link to a troubleshooting guide that may help with your concern on your washing machine not draining (https://bit.ly/3qXG8zW). If the issue continues, or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144060880) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize that this washer machine doesn’t have a light it’s essential not happy at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are sure that you are going to enjoy this machine. We welcome you to our family and Thank you for choosing Samsung. ^Brad
Too deep for persons under 5’.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tub is so low I have to wear platform shoe to reach the bottom to get my clothes out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad
Decent for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a long time to run a load through. My last Samsung was definitely more efficient.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. This unit will never let you down when it comes to clean clothes. Thank you for choosing Samsung and being a part in our growing family. ^Brad
Did not last 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase Jun 27, 2021 Delivered on Jul 1, 2021 and died on April 26, 2023 Was having problems with spinning. Constantly our of balance and now it is dead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .An efficiently operating washer helps wash the clothes easier and faster, ErikL. We're here to assist!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Most retailers these days include washing machine installation at little to no cost, but if you are looking for a DIY project, you can always tackle the installation yourself. Either way, this guide will review what must be done during installation to prevent leaks, excessive vibration, spinning, draining, and filling issues.
Install a Samsung washing machine in your home:
https://www.samsung.com/us/support/answer/ANS00051342/
You may also check page 48 of the user manual for other recommended actions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf
For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145713569) to help our team pull up your information when you message us.
Thank you!
-Angelica