Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Poor design in my opinion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't wash big loads very well, barely moves the clothes around with a larger loads. Top part of clothes barely get agitated. The agitator is only about an inch tall, so it doesn't agitate the clothes very well with larger loads. The tup is very deep so if your 5ft 3 inches you will need a stool to comfortable get the clothes out. Also, if you can not change the temperature once the wash has begun because it will have to drain and begin the cycle from the very beginning. Poor design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We know the importance of having clean clothes. Let's go ahead and check some possible fixes.
When washing big bulky items or a few smaller items, you don't fill the tub, a rug, a pillow, stuffed toys, or one or two sweaters, for example. Add a few towels to improve spin performance.
Please check this link to your user manual for details. Turn to page 28.
https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf
Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. Please check these links for details.
Samsung washing machine won't spin or won't stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
What to do when your washing machine doesn't spin | Samsung US
https://www.youtube.com/watch?v=0D13Fhc07hQ
To get the best results when you're doing laundry, it's important to consider the weight of each load that you're washing. Small, heavy items can overload your washing machine just as much as large, lightweight items. Please check this link for details.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
When it comes to doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. But your Samsung washing machine can do so much more. Please check this link for details.
Cycles, settings, and features on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145426569) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Crap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washer one year ago and it is already broken.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Robin G,
We understand the frustration of having a washer that stopped working in its early years. We'd love to help you.
We would like to speak with you more about this experience and assist with getting service set up or determining what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146858475, which will help our team pull up your information.
^Rainly
Good enough for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy so far. Does everything I need it to do which is wash lol. Pretty quiet, quick, and looks good. Replaced another 15yr old Samsung top load that finally bit the dust.
I would recommend this to a friendLoud, noisy washer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud washer! I’ve never had such a loud washer before, not even my first , very basic top load with a dial was ever that loud. From the moment it starts up, there is a loud grinding noise as it starts to spin. Then the draining mechanism is loud as well. I’m returning/ exchanging for an LG washer. Not sure about the other reviews about it being quiet. They must be on a different model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
We all want our customers' laundry experiences to be the best. Here are some easy solutions to eradicate the loud noise!
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Learn more from these details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
You may also watch our video about "Washing machine shakes & vibrates or is noisy":
https://www.youtube.com/watch?v=ywOrH59K9Rw
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145398314, to help our team pull up your information.
Have a great day!
^Chrystel
Never purchasing from this store again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this because of the early delivery I was promised. Never happened. Had to make 3 appts before it showed up at my door. First time, I wasn't able to answer the phone in the only 30 minute window I was not able to get to it in the entire afternoon, had 2 people waiting the entire day. 2nd attempt, they thought it was a repair, not a delivery and didn't even have my washer on the truck. Final time- arriving in the same window that other stores were offering, It did make it and the delivery guys were efficient. I was told I'd get some kind of comp provided, but never saw anything, no cut in price, nothing bonus, worthless.
No, I would not recommend this to a friendNot recommended
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the washer because of the size I had an LG washer that lasted 14 years. This lasted a little over two years. I do not recommend!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want your purchase with our Samsung washer to be worth it, Monica.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145803111, to help our team pull up your information.
Have a great day.
Melardo
Terrible Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible heat range , super loud, and broke 11 months after purchase. This was the worst appliance we have ever purchased
No, I would not recommend this to a friendCode C error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer keeps showing Code C error after 1st of installation
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ErrorcodeC, congratulation on your new Samsung Washer. I realize you are having issues with an error code and that is not ideal for a brand new machine. I realize this can be an inconvenience but could be an easy fix. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01002001//#washing-machine-displays-an-error-code
If you need any assistance, please contact us for a resolution via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143350012. We thank you for being a part of our Samsung family. ^Brad
Broke after 4 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it wash your clothes?: yes Will it break after 5 months? : also yes Cheaply made
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PaulH,
We want to inquire more about what happened with the washer and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative to assist you better with your unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Not a bad washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent washing machine for the price clothes come nice and clean
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad to see that you are enjoying your machine. We welcome you to the family and thank you for choosing Samsung. ^Brad
Good luck! Research
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third one in 2 months. Normal wash does not rinse. Did much research and concluded still better than other brands. Fix old one! Research Consumer Affairs best research
I would recommend this to a friendBrand response from Samsung
Posted .Hi Smitty2,
We would love to discuss your washer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1145916830 to help our team pull up your information when you message us.
Have a great day.
^Aloe
Stop working over a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after a year. Seriously I expect this washing machine to last longer .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Marco,
We would like you to expound more on what's happening with your washer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: ttps://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145918560) to help our team gather your information.
Have a great day.
-John
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Serves the purpose................................
I would recommend this to a friendBrand response from Samsung
Posted .Hi there RoslynM, I would like to congratulate you on your new Samsung Washer and thank you for posting a review of your products. I am glad to see you are happy with your machine and we would like to welcome you to our family. We thank you for choosing Samsung in your home. ^Brad
Samsung washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It last only two years The clutch didn't make it I paid $679 + tax plus insurance They only gave me $624 with tax included I gat another different Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AlmaT,
Thank you for choosing Samsung for your microwave needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine wasn’t doing well my clothes it was just wet but still dirty, I never knew if used but I paid for a new one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
Let's make your washing experience a breeze!
Below is a link to help you when your clothes are not clean as you would like them to be. For additional tips, please click the hyperlinks (cycles and settings and detergent guide).
Clothes are not clean after washing in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145885125) to help our team pull up your information when you message us.
Have a great day.
-John
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 months. Spin cycle quit working. Samsung needs to do better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Whitney,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that your washing machine isn't working as intended. We understand that washing machines are essential in our day-to day chores. Feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
Please click on the link below to resolve your issues with the washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Your washer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor.
Three (3) years stainless tub part (Part Only).
Five (5) years washing motor part (Part Only).
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144236971
Leo
DONE WITH SAMSUNG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought washer dryer set both broke in 1st year. Washer fixed without issue, dryer broke, got no help, and now is garbage!! Never ever buy Samsung!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand having a dryer that falls short of your expectations can be disappointing, CarolynS. We want to inquire about what is happening with your dryer so we can offer the assistance you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1148035062, to help our team pull up your information when you message us.
Have a great day.
-John
Bad item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the 1 month stard to give me a problem, smell like is burn
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AniulkaV,
The washer is essential in every household in order to have clean clothes. Let’s gather the information you need to ensure your clothes are clean after each cycle.
The link below will help address the burning smell from the washer. Please select the scenario that best fits your situation and learn more by checking the hyperlinks.
Samsung washing machine or laundry smells bad:
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Should you need more assistance with the washer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148692767) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Don't recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest. Takes forever to wash, gets stuck on certain cycles and restarts, which I could afford new ones, I'd get rid of these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Issa,
We appreciate your review of your overall experience with the washing performance of your Samsung washer, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung washer has a spinning issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
The link below contains what to do when your washer stops mid-cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01203022/
For reference, I've also included a link to a guide to learning the best laundry load size for your Samsung washer.
https://www.samsung.com/us/support/answer/ANS00080262/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144952116) to help our team pull up your information.
Thank you!
-Angelica
Stay away from samsung.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy at all. Clothes still smells bad after washer get done. Called help desk to see if there is an issue but no one seems to know how clothes should be washed. It fills with water and detergent and washes clothes and after filling again with water and cycling again, it just drains water. How is it normal behavior.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I can understand your frustration. It sounds like this may be a unbalance concern. It is common for a washing machine to add water, spin cycle, drain water, add water, and spin cycle again if the load is unbalanced. If you run into any other problems, please be sure to reach out to us using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1143890549