Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Be aware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smells like burnt rubber or when a candle burn out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there ! I understand that you have a burnt odor coming from your washer. Please know that we hear your concerns and they do not go unnoticed. At this time we would like to communicate further to see how to better assist with your concern. We can be reached via any of the following using ticket number: 1143920766
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.^Nic
washer problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was damaged and it still hasnt been exchanged..
I would recommend this to a friendBrand response from Samsung
Posted .We understand how essential to have a working washer in your household at all times, KathyR. We want to inquire more about what is happening with your washer so we can provide the necessary assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146621431, to help our team pull up your information when you message us.
Have a great day.
-John
Quiet, sensible, reliable washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, efficient, big capacity machine. As the water fills, it flushes the detergent out of its holder, which disperses the detergent very well. Thus far, doing loads of all sizes from towels to sheets to jeans to delicates, nothing has been damaged by this machine. I also like the eco-warm temp setting. Samsung appears to have designed a good washer. I had an Amana for 1 day - it would only fill and empty - nothing else. The employees from the store said it is common with Amanas to have a malfunctioning motherboard right from the factory. No thanks. I hope to have this Samsung for a long time.
I would recommend this to a friendBad washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible washer broke down a couple of months later
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We are here for you anytime. We want to know more about what is happening with your washer so that we can provide support appropriately.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146484146, to help our team pull up your information when you message us.
Have a great day.
-John
Don't get this one.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy. Awful. I'm getting rid of mine after just 3 months Samsung supposedly makes the quietest washer, not this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with the washer after having it for a few months, RosieD. Let us go ahead and figure out what the noise means and how to improve the washer.
Samsung washers typically operate quietly, and the majority of noises are either expected or simple to fix. You should choose the noise in this guide that most closely matches the noise your washer is making, even if it isn't a perfect match, because noises can vary and are difficult to describe with words.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The washing machine shakes, vibrates, or is noisy https://www.youtube.com/watch?v=ywOrH59K9Rw
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145507253) to help our team pull up your information when you message us.
Have a great day.
^Charles
Tried for 4 hrs to level it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it leveled. Returned it. Bought an LG with agitator
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144641958.
-Noraina
Samsung-never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small defect that one Samsung technician told us he will order a replacement part. But second technician said they won't fix it.
No, I would not recommend this to a friendno wter coming in
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive had this six months and it is not working it sat in the same place no movement or unplugging and no water having a hard time getting help
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Doggish1!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if no water is supplied to your Samsung Washer. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Washing Machine Water Fill Issues": https://www.samsung.com/us/support/troubleshooting/TSG01203005/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the issue on your Samsung Washer on page 47: https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144745934
Have a great day.
Melardo
Dee Dee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Someone needs to call me ASAP, water is leaking from the bottom
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DeedeeF,
We are glad we could be of service.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
You can check the troubleshooting guide on the model's user manual link on page 50.
https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf
Also, I have shared helpful links below.
Samsung washing machine is leaking.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
You can watch the video link below about what to do if Samsung washer leaks.
https://www.youtube.com/watch?v=jgKRn1xR_qs
You can check the available services that we offer on the link below.
https://www.samsung.com/us/support/service/
We would love to speak to you directly and address all your concerns about your unit.
Please feel free to reach us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145634368, which will help our team pull up your information.
^Rainly
Defective & Limited Delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer came in defective and it taking Best Buy 3 additional weeks to replace.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of the status of the washer when it was delivered and the experience with the replacement.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
Low end model.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold to me as brand new model not as an entry low end model. It’s not quiet. And I do not like the way my clothes look when they come out of the wash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CBCB! I have a couple things I think might help you. First, this link (https://bit.ly/3bLB3TF) can help you with the noises you are hearing from the washer. I also have this link (https://bit.ly/2Rhm3De) that can walk you through what to do if your clothes are not getting clean. ^Jecca
Too good to be true
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never let me down, ashley look at me A++++++++++++
No, I would not recommend this to a friendNo agitator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new washing machine. It doesn't have an agitator like my old one, but seems to clean my clothes just as well. I find I actually have more room without it. Quiet & does a good job.
I would recommend this to a friendDented during delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was dented during delivery and have already done a customer feedback and still can’t get someone to call me back
I would recommend this to a friendWow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The is the best washer I have had thus far. Not having an agitator has so much room for clothing and cleans just as well. Not a lot of bells and whistles but all I will ever need.
I would recommend this to a friendVery disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes and hour and 25 minutes to wash makes horrible rubbing and scrapping noises while washing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are have concerns with your Samsung Washer. I would love to help by providing some helpful information to resolve your issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Thank you for choosing Samsung. ^Brad
Washer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for grandson and got his opinion on how it is doing.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I would like to say congratulations to your grandson for his new Samsung Washer. We are sure that he will love the features that we have included in this product, but we would love to hear an update from him on what he is loving on the machine. Thank you for choosing Samsung. ^Brad
My review of my Samsung washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought washing machines several times over the years, but this one is the best. I mean, no agitator to break down, my clothes and bedding come out so much cleaner. I highly recommend buying this machine to anyone who needs one, u will not be disappointed. I have also purchased an electric dryer from here, totally excellent, many dryer settings to choose from.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to review this to get rewards points hope I’m getting this soon
I would recommend this to a friendBrand response from Samsung
Posted .Hi MattP,
Thank you very much for your review on one of our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good--plenty big. Quiet. First I've had without an agitator and it's a big improvement!
I would recommend this to a friend