Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Samsung-never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small defect that one Samsung technician told us he will order a replacement part. But second technician said they won't fix it.
No, I would not recommend this to a friendTried for 4 hrs to level it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it leveled. Returned it. Bought an LG with agitator
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144641958.
-Noraina
no wter coming in
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive had this six months and it is not working it sat in the same place no movement or unplugging and no water having a hard time getting help
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Doggish1!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if no water is supplied to your Samsung Washer. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Washing Machine Water Fill Issues": https://www.samsung.com/us/support/troubleshooting/TSG01203005/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the issue on your Samsung Washer on page 47: https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144745934
Have a great day.
Melardo
Dee Dee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Someone needs to call me ASAP, water is leaking from the bottom
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DeedeeF,
We are glad we could be of service.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
You can check the troubleshooting guide on the model's user manual link on page 50.
https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf
Also, I have shared helpful links below.
Samsung washing machine is leaking.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
You can watch the video link below about what to do if Samsung washer leaks.
https://www.youtube.com/watch?v=jgKRn1xR_qs
You can check the available services that we offer on the link below.
https://www.samsung.com/us/support/service/
We would love to speak to you directly and address all your concerns about your unit.
Please feel free to reach us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145634368, which will help our team pull up your information.
^Rainly
Defective & Limited Delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer came in defective and it taking Best Buy 3 additional weeks to replace.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of the status of the washer when it was delivered and the experience with the replacement.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
Low end model.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold to me as brand new model not as an entry low end model. It’s not quiet. And I do not like the way my clothes look when they come out of the wash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CBCB! I have a couple things I think might help you. First, this link (https://bit.ly/3bLB3TF) can help you with the noises you are hearing from the washer. I also have this link (https://bit.ly/2Rhm3De) that can walk you through what to do if your clothes are not getting clean. ^Jecca
- Pros mentioned:Noise level
No issues! Happy so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this washer has been great. About two months ago, our old GE washer gave out, and it was so hard to find a washer that had actually good reviews that weren't sponsored. Every washer I saw online seemed to have some type of problem, and my maintenance guy told me specifically to stay away from Samsung washers (he was pro Whirlpool and Kenmore, because he said they had more easily replaceable parts, but there were none online with good reviews I liked). What do you do when Samsung is the only washer with decent reviews?? I gave in and hoped for the best. So far, the washer is great. It's spacious, my clothes are clean, and I can see the inside! I got the impeller because it was the one that was available the fastest, and I've had no issues. My clothes are clean all over, and there aren't any spots missed or anything like that. The time of the wash does take a while, like over an hour, but it's quiet and I care about that way more. I thought I'd hate the little song it plays at the end of the wash but honestly I don't even hear it most of the time. I ended up buying the 5 year geek squad protection (for fear of parts rusting like some reviews have said about Samsung washers) but so far I really like it. Here's hoping they've stepped up their washer game!
I would recommend this to a friend Dented during delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was dented during delivery and have already done a customer feedback and still can’t get someone to call me back
I would recommend this to a friendVery disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes and hour and 25 minutes to wash makes horrible rubbing and scrapping noises while washing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are have concerns with your Samsung Washer. I would love to help by providing some helpful information to resolve your issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Noise level
Great Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, is efficient and quiet. Have only good things to say at this point. Delivery and install went very well also.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to review this to get rewards points hope I’m getting this soon
I would recommend this to a friendBrand response from Samsung
Posted .Hi MattP,
Thank you very much for your review on one of our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
- Pros mentioned:Overall performance
New Samsung top loading washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, no problems everything‘s working good The only problem I had was with the delivery.
I would recommend this to a friend - Pros mentioned:Capacity, Noise levelCons mentioned:Agitator
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good--plenty big. Quiet. First I've had without an agitator and it's a big improvement!
I would recommend this to a friend - Pros mentioned:Capacity
HUGE washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is huge and handles laundry like a boss! We love the impeller system / leaves more room for clothes.
I would recommend this to a friend Samsung New Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and excellent quality on the product overall.
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Agitator
GREAT FOR SENIOR CARE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caring for an elderly parent makes laundry a top priority so when my washing machine couldn't decide if it wanted to work or not I went strait to Best Buy. The non-agitator technology makes washing comforters guilt free and I am in love. The clear lid is a nice touch and the computerized use is great.
I would recommend this to a friend - Pros mentioned:Overall performance
Quick and quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! I love the quick wash when i need a light load of laundry done fast!
I would recommend this to a friend New Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a month but no complaints. Clean clothes very well. Load takes 1 hour to wash
I would recommend this to a friendLove, Love, Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is easy to use and quiet. I love the simplicity of the options I have to choose from for each cycle. I absolutely love the space inside it! I thought I would need to go bigger for my comforters. I have plenty of room with the 4.5 Cu. Ft.
I would recommend this to a friend- Pros mentioned:Noise level
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the samsung brand. It washes great and is silent
I would recommend this to a friend