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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,265 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Size is large and does a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dented during delivery

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was dented during delivery and have already done a customer feedback and still can’t get someone to call me back

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific washing machine. It’s extremely easy to use and great value for the cost. And Best Buy took away our old one and installed this one very quickly and without any problems. Our last machine was a Bosch, and this one cleans and works just like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes and hour and 25 minutes to wash makes horrible rubbing and scrapping noises while washing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are have concerns with your Samsung Washer. I would love to help by providing some helpful information to resolve your issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    JanieD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love machine, works great. Easy to operate. Efficient

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to review this to get rewards points hope I’m getting this soon

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MattP,

      Thank you very much for your review on one of our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super well and super fast. I bought the product as a Christmas present for my parents and they love it. I've never seen them get through our laundry so quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    I like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good--plenty big. Quiet. First I've had without an agitator and it's a big improvement!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    GREAT FOR SENIOR CARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caring for an elderly parent makes laundry a top priority so when my washing machine couldn't decide if it wanted to work or not I went strait to Best Buy. The non-agitator technology makes washing comforters guilt free and I am in love. The clear lid is a nice touch and the computerized use is great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, is efficient and quiet. Have only good things to say at this point. Delivery and install went very well also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It does the job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer & Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new machines .Easy to use, and does a great job cleaning my clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    No agitator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new washing machine. It doesn't have an agitator like my old one, but seems to clean my clothes just as well. I find I actually have more room without it. Quiet & does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of technology. Works great, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Samsung top loading washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no problems everything‘s working good The only problem I had was with the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung top load washer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer.Good size and price. Partners well with dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HUGE washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and handles laundry like a boss! We love the impeller system / leaves more room for clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is the best washer I have had thus far. Not having an agitator has so much room for clothing and cleans just as well. Not a lot of bells and whistles but all I will ever need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month old and it sounds like gears grinding. Had to switch the dryer out after a week. Going to return both items and going with a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Product Itself Is OK - Getting It Was an Ordeal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an ordeal! Product is fine. Getting it took no less than 5 attempts. Several deliveries of non-working or improperly working LG machines and an attempt to deliver one to the wrong address were part of the saga. But this Samsung finally made it and has worked well. Whew!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DaveW,

      We’re pleased to hear that after delivery and setup, the product performed well and met your expectations.

      Thank you for taking the time to share your feedback. It helps us better understand the customer journey and what matters most in everyday use.

      For your records, please keep this reference number: 1152346584.

      Your continued support means a lot to us.

      Glaiza
      Samsung Care Samsung