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Customer reviews

Rating 4.6 out of 5 stars with 3245 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,245 reviews
  • Rated 3 out of 5 stars

    Product Itself Is OK - Getting It Was an Ordeal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an ordeal! Product is fine. Getting it took no less than 5 attempts. Several deliveries of non-working or improperly working LG machines and an attempt to deliver one to the wrong address were part of the saga. But this Samsung finally made it and has worked well. Whew!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DaveW,

      We’re pleased to hear that after delivery and setup, the product performed well and met your expectations.

      Thank you for taking the time to share your feedback. It helps us better understand the customer journey and what matters most in everyday use.

      For your records, please keep this reference number: 1152346584.

      Your continued support means a lot to us.

      Glaiza
      Samsung Care Samsung

  • Rated 4 out of 5 stars

    Wash washing machine and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Samsung’s washing machines have been doing very well would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after purchasing our new home. I LOVE it. Lots of space, clothes get rinsed properly every time, not soaking wet, etc. Fairly quiet as well! We had one issue where the drum came off, so it couldn't spin correctly. It was my fault after not putting enough items in there and just one sheet (it doesn't do well with un-like items.) But, Samsung helped us do a factory reset and it fixed itself-amazing! Would highly recommend if you are in need of a washer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would say a positive experience so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the washer a few weeks and only used three times. They were mixed loads from light to heavy. I am pleased with the cleaning and near damp end result. dryer time is far less now. So far it is a positive washing experience except during the washing cycle it groans like a holler monkey with stomach problems. I live in a Condo, so the laundry room is in a hall, three feet from a bedroom door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine easy to use and large enough for large loads of laundry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, washes great, large capacity, plays a little tune when done. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! easy to use too. very pleased with it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing value and quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well. Is quiet and doesn't shake. I'd buy again in a heartbeat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung 4.5 cu. ft.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, quiet running, large enough tub for laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with aq matching dryer. Cleans as well as the old style with the large beater in the middle. It is also relatively compact. It was much easier to fit in the laundry room that the one this replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You won’t regret it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a washer for a minute. I wasn’t sure on which one to buy. I don’t regret getting this washer. It’s very easy to use and I love it. My husband’s work clothes is one of the toughest to wash since he works construction. It comes out super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Excellent everything: Product, services and even

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No agitator had me wondering. It works better than agitator machines.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my Samsung washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine! Read previous reviews of different brands and the Samsung has certainly lived up to all the positive reviews!! Delivery guys showed up on time. Installation was perfect. And the washer is certainly quiet and can wash 2 loads in one over my old washer. Loving that!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung;I liked my old model better;on my old one you could select the size of the loads or do a quick wash,on this one you can only select one size which I dont really like;its ok but over priced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CarolineG, we value the insight you’ve shared with your Samsung washer, and we understand your thoughts on the wash options and load‑size selections, and those are truly helpful.

      To get the best results when you’re doing laundry, it’s important to consider the weight of each load that you’re washing. You may review the full guide below:

      The best laundry load size for your Samsung washing machine and dryer (under load your washer).
      https://www.samsung.com/us/support/answer/ANS10004802/

      In addition, for lightly soiled garments, quick wash is also available for this model.

      Please keep this reference number for your records: 1152229355.
       
      We appreciate the information you’ve shared and the opportunity to review your feedback.
       
      Khristine
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Happy Washer Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It’s quiet and does an amazing job on my clothes. The only drawback for me is a minor one. I always wash clothes on cold, so each time I start a load I have to push the temp button several times to the cold setting. A minor inconvenience really.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. I love the timer it gives you on each cycle. The washer itself is very quiet & smooth while running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer! Very quiet. My last Samsung lasted 15 years but I thought I would give Maytag a try. With the exception of my dryer all my other appliances are either Whirlpool, or Maytag. My first washer purchase (open box) from Best Buy resulted in having to replace it in less than a month!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great washer horrible alert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only reason we give it 4 stars is due to the horrible notification tone which you cannot turn off. Otherwise does a great job and is a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Brandon Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy about my new washer this unit is amazing and not to expensive this is the washer I have ever owned a lot better than the lg washers that’s for sure !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good washer. We had no issues with it. I give it 8/10

    I would recommend this to a friend