Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
great machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love my new washer washes great clothes are really clean water preasure is great who needs an agitater this one is good
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month, working fine so far. Good value for the price
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I love samsung. Really happy i got it
I would recommend this to a friendWashing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine! It is not as quiet as I thought, but makes up by the cute music it plays to notify when wash is completed.
I would recommend this to a friendSatisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it’s not not loud and wash clothes great.
I would recommend this to a friendSamsung's Cleaning Up!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first appliance purchase from Samsung and we couldn't be happier.
I would recommend this to a friendBeware of Samsung washing machines
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model three years ago (3400 instead of 3200). No problems for the first year or so, but it soon got really loud when spinning out, and constantly unbalanced at which point it refills and starts again. It is nearly impossible to find anyone who can repair them. I finally sent directly to Samsung for service and their starting quote is $495. For a three year old machine.
No, I would not recommend this to a friendPlease read ! DON'T WASTE YOUR MONEY!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 4 years this year since I've bought it, and man, let me too tell you, this machine is a headache!! Doesn't wash clothes good at all. Leaves it stained and dirty! The water doesn't fill up all the way. The suspension rod springs give up ( it's what makes it spin), and to fix them, they cost 145 EACH! NOT WORTH IT! And good luck finding them, too! NONE of these brand new washers work! Stick with the ajatator ones ! If i could rate this machine, it would be 0!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nancyy,
We understand how you feel about dealing with a washer that leaves the clothes dirty and does not fill up with enough water. Let us help.
Below is a troubleshooting link to help when laundry is stained or damaged. Browse the guide and select the stains left on the clothes for the troubleshooting steps.
Laundry is stained or damaged after using a Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
If the washer does not fill with enough water, we suggest checking the link below. This guide also includes other resources if there's an error code, washer cycles, settings and features, and a video to watch from beginning to end.
Samsung washing machine water fill issues:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
You may also check the user manual for other recommended solutions when there are stains on clothes. See page 51.
https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf
For further assistance with the suspension rod springs, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149614723) to help our team pull up your information when you message us.
Thank you.
-Angelica
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine. I’m so happy to have a new washer
I would recommend this to a friendDo not buy Samsung washers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was fine for 3.5 years and then it did would the Samsung washer thing and will not complete a load. It goes out of balance on the self clean cycle with nothing in it. Warranty is out, I’m $350 in on parts and service, and I’m shopping for a new washer. Do not buy Samsung washers!
I would recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand how this affects your laundry routine. Let's share with you some tips to get the washer to perform well.
If the washer experiences unbalanced loads, we highly recommend the link below to help maximize its performance. There are recommended embedded links included; kindly visit them.
Samsung washing machine spins poorly:
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147534730, to help our team pull up your information.
Have a great day!
^Chrystel
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it hot much taller so not for short people they would need a ladder to unload
I would recommend this to a friendFaulty parts, similar stories from others
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two major issues within 6 months of purchase, including the drain pump. Good news is Samsung is replacing it since it's still within warranty. Bad news is an appliance should not be failing like this so soon. After talking with friends it turns out a lot of people have had these issues. Choose a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We really appreciate you taking the time to sit down and write out all the details of your experience. Based on the information provided you are already on the right track towards resolution. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143709029) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Do not vuy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer will ladt less than 3 years. It makes a horrible noise during spinning , we have to rearrange the clothes twice or more during every load. We have change the shocks twice already and the machine still doesn’t work. Parts are super espensuve. SIMPLY HORRIBLE. Do not buy this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Caro, we make every effort to ensure your washing machine operates at its best. Let's get this taken care of.
Below is a link to help you diagnose the noise the washer is making. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147735073) to help our team pull up your information.
Have a great day.
^Camille
Nice. Reasonable price. Only 2 months new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Wish we didn't have to replace the same unit which was only 2 years old.
I would recommend this to a friendwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is so nice to not hear it spinning out and filling up
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good……,,,,,,,,,,,…………………….:::::.::::.:……….:::..;;(
I would recommend this to a friendTrash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One word trash they unbalanced every chance it gets especially with towels psses me off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brian T,
We know that everyone would be disappointed if they had to endure this experience. Allow us to help you.
Kindly check the link below for the steps if your Samsung washing machine gets unbalanced. Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If, after following the steps, the issue persists, we highly suggest contacting us directly.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147430213, which will help our team pull up your information.
^Rainly
Stay clear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CAUTION!! Stay clear of any Samsung too load machine. These machines are notorious for poor performance and excessive mold build up that cannot be cleaned. They will leave your laundry covered in mold particles and smelling bad. No matter how many self clean cycles or cleaning agents you use, this issue will not go away. See link below or search for Samsung top load mold issue to verify for yourself. https://us.community.samsung.com/t5/Washers-and-Dryers/Samsung-Washer-Residue-All-Types/td-p/1416480
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ATK12.
Thank you for your review. We appreciate your review of the experience of the mold build-up and smell bad on your washer.
Here is a link to "Washing Machine has a Mildew Smell or Visible Mold": https://www.samsung.com/us/support/troubleshooting/TSG01110749/
I also shared this link about "How to Clean your Samsung Washing Machine" and scroll down to "Keep it Fresh Between Cleanings" and "Removing existing odors": https://www.samsung.com/us/support/answer/ANS00030150/
You may also refer to this video about "Keeping your Samsung Washer and Dryer Clean": https://www.youtube.com/watch?v=r0eKb8KIfZo
The below link is the user manual for your model. Turn the page for Self Clean on page 46: https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144947618), which will help our team pull up your information.
Have a great day.
Melardo
My Last Samsung Appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need to wash towels, you will hate this washer. The irony is that the #1 problem is vibration. The product says "Vibration Rduction Technology+". It works fine, so long as you never every put shower size towels in it. When it gets off balance, it takes 4 minutes to stop spinning after you hit pause before you can fix it. Beyond annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RogerG, we understand your frustration with dealing with a shaking washer. Let us help.
If your washing machine shakes or vibrates, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic. Kindly watch the video included.
Samsung washing machine is shaking
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Please see page 28 under the "Loading your washer" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202306/20230630150436152/DC68-03850D-06_IB_WA3200T_EN_CFR_MES_R_230628.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147141668) to help our team pull up your information.
Have a great day.
^Camille
Doggone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not for pets ....es[ecially parrots, ferrets, dogs and cats Might work fine with llamas, contrictors and bats.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our washer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille