Customer Ratings & Reviews

Got it at the Best Buy Open Box in Fairfield, Ca. Great price and no issues with the unit so far. This is the second big ticket item I've gotten from this store (the other being a freezer) and the service and price has been awesome.

So far satisfied with its performance. I decided between the front load and top load and ended up with the top load as I prefer enough water for cleaning my clothes and don't want to deal with mold in the front load. I love that I can see it in operation from the glass top. I have tried using this machines for 6 washes and think I can provide some insightful feedback. The washer is rather quiet and I love the water sensing features. I monitored how accurate the water level is for each load and it nailed it every time. All the clothes were submerged in the water. No clothes stayed dry on the top. I love the different cycles but I got to try only the bedding function (apart from normal wash), I found the bedding function took very long and the timing keep adding on and at the spin phase, the water still filled the whole tub again. I'm not sure whether it's normal but in the end it finished and the bed sheet came out not wrinkled And the option to pause the machine is more useful than I thought. It will resume operation automatically.

Amazing washer! works well and fast, also enjoy how minimal and easy to use it is

The washer is really good at washing the clothes. Easy to use and very quite.

I love that this washer tells me when clothes are ready and that it has an extra large tub. When I start the wash depending on the cycle it tells me how many minutes it will take to wash too.

Very quiet and is a great fit for my family. Cleans the clothes very well

This is a great top load washer. However, I have to complain about best buy installation people. I purchased it as a gift and she called me as soon as delivery and installation was made. The power was ON and there is no water flow to the machine. The installation people knew about it and left. They told her to call geek squad. We purchased a brand new washer and we have to call for service in first day. We were upset and we went to the resident and trouble shoot before calling for service. We found out that they did not remove a piece of tape which was located under the lid. That tape caused the lid not to close completely and water did not flow. The installation team should not leave without working the machine. The washer is working great since then.

Easy to use. Very quite motor. Installation was very easy as well.

The washer works great and the technician that came out was very knowledgeable of the washer.

Very satisfy with my new washer that I just bought. Easy to use. The price is reasonable. Running very smooth. Washing clothes very clean.

Has been great and I’ve loved not having an agitator. Lots of settings but it’s defaults are what I use the most. Is not loud while it is on but you can hear the song at the end easily once it is finished.

For years I dealt with a used washer trying to be cheap. So for me to jump into new purchase I was excited considering I was only spending 300 more. It didn’t take but a few minutes to install and was extremely light when I was moving it into my wash room. The washer machine goes unnoticed as it very quiet and undeniably simple on how to use.

Basic machine which serves our needs. Simple to use. Could be quieter.

Great washer. Easy to use. Hold lots of clothes. Quiet

Love the large space with no agitator to take up space. Very quiet and love the Samsung song when load is done.

Great use.........................................

No vibration very quiet easy to use and change settings large capacity

Very spacious washer, and quiet. I Love the design.

Love the capacity. Very quiet and does a great job!!

We bought the washer and dryer combo both of which can take a hefty load of clothes and run quietly and efficiently. The settings make it easy to pick the perfect match for your your clothes: for instance, there’s are settings for bedclothes, heavy dirt, gentle fabrics, spin & rinse only and more. It’s also quiet. So far we are very pleased with our purchase.