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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3263 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,263 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased matching set for our new home. They work great! Quiet and efficient. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great basic Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Samsung this is as basic as it gets. It's everything you need and nothing extra. It works great it just doesn't have all the fancy features that come with higher end models. It's definitely an advanced washer, and the the vibration reduction must work great, since you don't even notice it, it's just spins quietly. The only thing we didn't like is the end of wash song, which is long and get's to be a bit annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front Loaders SUCK and this machine proves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine - washes better than my previous front loader of the same brand. I won't be going back to a front loader - ever.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Good product; Salespeople NOT in sync w/installer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the product itself, we're happy with it. It's nice to be able to see the items inside even if the wash cycle is going. We used to have an agitator, but this washer uses an impeller. This actually frees up space and makes it easier to load and unload. Re: salesperson promise vs. installation reality... that's where I was very tempted to rate this as POOR, but that wouldn't be fair to the product itself. We were told that we would have to purchase a new set of hoses even though we didn't need any. He assured us that we could bring it back for a refund when the installers showed up with it. The installer barely gave me a chance to even stop him from installing new hoses, and he told me they are required to install those new hoses!!! I was out the $35 that it cost for these as a result, and I imagine that someone will get my hoses re-purposed --- which were in excellent condition!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I've had this over six months and it does a great job. Can fit king size comforters easily. It's quiet. Does do a little jingle when its done. Its never been unbalanced in the year I've had it so that's a plus. Gets clothes clean and I have some dirty clothes with a mechanic and a truck driver in the family so I'm happy. Really don't have any complaints with this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best.Washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer. I rebought from best buy, thank you so

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Greatproduct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer Efficient and quiet able to do twice the laundry in half the time Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very easy to use. Large drum and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use. Spacious, holds many clothes. We use for bigger items such as comforters etc. also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer hands down i highly recommend to anyone who needs clean clothes as much as me

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wash Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I can wash my comforters in there without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good and after 2 weeks its working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this washer for about a month now and i love it. It holds a lot of clothes and even with a full load my clothes look and smell clean. My old washer definitely was not doing as good a job as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Samung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine! So easy to use! First time user without an agitator! Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    GREAT WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer ! Fits a lot and has a lot of settings

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good washer, it is so quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. So far satisfied with the products and services .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Waher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, and so does my Wife. It is not only attractive, but very efficient. Quiet and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this washer. It is fairly quiet. and I like the digital clock that gives estimate of time.

    I would recommend this to a friend