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Customer reviews

Rating 4.6 out of 5 stars with 3244 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,244 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer thank you Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer it’s has a lot a room also the delivery was on time and on point pretty much effortless I also like the different settings on there and the options it gives us it definitely cleans our clothes we were used to the laundry mat for 4years this has been a blessing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's silent and it makes washing clothes so much simpler and faster to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice, Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for the price, easy to use. Does the job of washing clothes in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Cleans well. Easy to load and unload.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great, quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quiet, efficient and washes well. It is very easy to use. I would recommend with no hesitation!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Good product; Salespeople NOT in sync w/installer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the product itself, we're happy with it. It's nice to be able to see the items inside even if the wash cycle is going. We used to have an agitator, but this washer uses an impeller. This actually frees up space and makes it easier to load and unload. Re: salesperson promise vs. installation reality... that's where I was very tempted to rate this as POOR, but that wouldn't be fair to the product itself. We were told that we would have to purchase a new set of hoses even though we didn't need any. He assured us that we could bring it back for a refund when the installers showed up with it. The installer barely gave me a chance to even stop him from installing new hoses, and he told me they are required to install those new hoses!!! I was out the $35 that it cost for these as a result, and I imagine that someone will get my hoses re-purposed --- which were in excellent condition!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Solid washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, large washer that is pretty quiet. Easy to use. Only con for me is that it does not have a setting to start cycle at a later time. Overall, good washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with the quality and operational performance of this washer. I like the large tub and efficiency of how well the clothes are washed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at good price, functions well and easy to usr. So happy with thus product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer, it is the best! It is very easy to use and I have always liked Samsung, I had a Whirlpool front loader, got it from Home depot, it never worked good. I hated it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out very clean. No agitator was a plus. Very quiet. Glad I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous abt getting a new washer but this one works great. After living in an apartment for so long i needed a washer for my house and a Best Buy associate recommended me this one. It looks cool and works dope, with many features that I’ll prolly use. The guys who delivered it were cool and friendly. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Very quiet and works well has a large capacity load. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The washing machine i needed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Does what it needs to do! Thankful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new washer. Gets clothes super clean. Easy to operate. Uses less water. Outstanding value! Will pay for itself in less than 20 weeks apposed to going to the laundromat. Thank You Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this washer for about a month now and i love it. It holds a lot of clothes and even with a full load my clothes look and smell clean. My old washer definitely was not doing as good a job as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no problem. Thank you for all you have done and service was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great machine. Largewash tub. Easy to use. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung always works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its has been great, much quieter replacement for our older washing machine. Cleans well and great capacity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this washer works! Its not too fancy but still is an upgrade from my old washer. Cleans everything well and is very stable.

    I would recommend this to a friend