Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,244 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Its easy to use. I like the size of the washer inside.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Sometimes a lemon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing cycle worked great. Spin cycle stopped and error code UL when over two items put in load and vibrated all over the floor for the 1 minute of spin that worked. Acted like the drum was out of balance when it speeded up like a tire out of balance on an automobile. Suspect something dislodged in shipment because a friend has same model and loves their Samsung 4.5 Cu Ft machine especially the high speed spin cycle which almost dries the clothes and doesn't make any noise or have any unbalanced loads for al size loads.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand that you are having some concerns with your Samsung Washer making noise during the spin cycle and know that can be an alarming sound. I want to provide you with some helpful information to ensure you always get the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      We are always here if you need any further assistance, please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number
      1143662290. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer went out over the holidays . When we went to look at Samsung and this was the only one that wasn’t on recall . Also available for delivery within a week. I’ve never had a Samsung before and really like mine.LOVE when it’s finished it plays a tune

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Giving the machine a rating of C.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month ago I replaced by LG washer and dryer with this Samsung unit. Generally, I was satified with the washer but a few times when washing sheets from a king size bed the load was unbalanced the cycle stopped midway. There was only the sheets from one bed and one bath towel so the machine was not too full. It was disappointing and disconcerting to have this issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaryM,

      We can imagine how you feel about your washer. Let us provide the details you need.

      We shared the link below for steps to help with your washer that stops mid-cycle and gets unbalanced. Click on the embedded words and choose "No" under "Did this resolve your issue?" to access the complete instructions.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151856145) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice washer. Nice price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with the washer. It is easy to operate and has a good-sized tub. The spin cycle is excellent at removing water. I bought it online and picked it up at the store without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the impeller design compared to the agitator and how well it would clean, but have to say it cleaned clothes very well. Not as hard operate as I thought it might be, instructions made it easy. The only caveat is that the drum is so deep that my wife can't reach the bottom because she is short and I have to move the laundry to the dryer. No big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and it's light to move to clean and very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Great value for a quality built product.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great machine for the price. Easy close glass lid, intuitive controls and quiet, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous machine. Runs quiet, nothing has been ruined, self-clean cycle works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Samung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine! So easy to use! First time user without an agitator! Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I've had this over six months and it does a great job. Can fit king size comforters easily. It's quiet. Does do a little jingle when its done. Its never been unbalanced in the year I've had it so that's a plus. Gets clothes clean and I have some dirty clothes with a mechanic and a truck driver in the family so I'm happy. Really don't have any complaints with this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect loved the price also very nice and clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Not a lot of noise. The cycle does take a while. But it efficient on water.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jlr3, I would like to congratulate you on your new Samsung Washer. I am glad you are enjoying the large capacity on the unit. We would love to welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good washer, it is so quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great basic Samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Samsung this is as basic as it gets. It's everything you need and nothing extra. It works great it just doesn't have all the fancy features that come with higher end models. It's definitely an advanced washer, and the the vibration reduction must work great, since you don't even notice it, it's just spins quietly. The only thing we didn't like is the end of wash song, which is long and get's to be a bit annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased matching set for our new home. They work great! Quiet and efficient. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet and offers plenty of cycles to accommodate our different fabrics. It doesn't take up much space in our laundry room, despite the size of the drum. It looks great and our clothes turn out well. Highly recommend this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good washer. Nothing else to add Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Greatproduct

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer Efficient and quiet able to do twice the laundry in half the time Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing and very easy to use. I loved it so much I bought one for my mom.

    I would recommend this to a friend