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Customer Ratings & Reviews

Your price for this item is $494.00
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3211 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,211 reviews
  • Rated 5 out of 5 stars

    wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a washing machine. I placed my dirty clothes inside it along with a tide pod (DO NOT EAT) and then turned it on. This magical contraption then filled with water and flung my clothes around all willy nilly until not a single spec of dirt remained. If you would like to dry your clothes I'd also recommend a dryer(available separately)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to use. Great space inside. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet. Works well. Easy to use. As advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually cleans clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this washer and dryer set ! I had a washer before and felt like it didn’t clean my clothes properly. This one is bomb I feel like my clothes are actually clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer- Very Water Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I bought the impeller washer is because my old top loading washer was using entirely too much water per load. I do not like front loader washers and wanted to get a more efficient top loading washer. This washer really fit the bill and has been doing a great job cleaning my clothes. I totally recommend it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new washer. Easy to use. It is about 4 inches taller than my old washer. Im 5'2" and have a time reaching the bottom for the last of the wet clothes. Glad I'm not any shorter or I'd need a step stool. I love ❤️ the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment , easy to use , low electricity consumer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over my old whirlpool… can wash a week of laundry in a single load .. can’t wait for my dryer to stop working so I can get the matching dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washing machine. I replaced a front loader and this top loader is much easier to load. My only issue is that you have to have the clothes evenly placed in it or it will throw an error code. And also the washing times are so long. For a nomal wash, it's over an hour long. If you have a large family 5 loads of clothes will take you over 5 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer easy to use and it tells the time for each cycle. Also love the see through glass top so you can see your clothes washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s quite and clean the cloth well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    singing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first choice, and was actually a replacement to my first choice that was an open box that ended up leaking all over the place. This one plays a song when it is done. It still vibrates a little more than I would like. It is in a closet which is adjacent to a wall that holds my parents crystal. I hear it rattle during some spin cycles. Otherwise, great big washer. I can wash sooo many blankets in one load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very efficiently, so far no issues. I am surprised that a sample laundry soap didn't come inside as a new washer, usually does. Overall I am happy with my purchase and hope will last for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really enjoy that this machine does not have an agitator. It's load capacity is enormous as well. I have only had it for a couple of months, so hopefully in 3 years time I will still have the same positive opinion of it. More and more it seems appliances are not built to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Views

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer the lady that helped me pick it out was the best Southaven Best Buy is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Economical Washer from Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to have a 5 cu. ft. top load washer from Samsung. It was all stainless=steel outside and inside and worked great until last month. It just stopped from second cycle. We replaced it with this 4.5 cu. ft. It is economical though not a step up or equivalent to the old one. The noise level is less. Two cons - it is taking more time to wash clothes and it is a little rough on clothes while rinsing even in delicate setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet machine. Holds alot of clothes. Fits a comforter easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Washer 4.5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size capacity, easy to operate and quiet sound.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Betty, we appreciate you taking the time out of your day to leave us this feedback. We are continually improving the quality of our products and it is only through feedback from customers like yourself that we are able to make our products better. If you have any questions or concerns, feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143615847) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Simple, good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice simple machine. Good size for a family. Quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not waste your money on this complete piece of junk washing machine! We’ve had this Samsung washer and dryer set for 4 years. The washer seemed to work fine at first but after a few months, I started to notice brown flakes on our clothes when the cycle was complete. It didn’t happen on every load, but it was random as to which setting, water level, and temperature. After doing some research, I discovered others having the same issue with this model. It turns out, the flakes are mold!! (Picture included shows mold in the drum, but it’s been much worse than this!) I have always left the lid open and run the self-clean cycle with bleach, but the problem continues. It seems the only way to get rid of the mold completely is to take the machine apart and clean it out. I am definitely not doing that and shouldn’t have to do that. The only good thing to say is that the dryer just broke down (reminder that it’s only 4 years old) so we will be purchasing a whole new set from Best Buy, but it won’t be Samsung!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Annie,

      We understand that dealing with a washer leaving brown flakes on clothes can be frustrating. We're here to help.

      Below is a link to help when the washer leaves brown flakes on the clothes. Browse the guide until the "Rust stains or brown flakes" to troubleshoot.

      Laundry is stained or damaged after using a Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148239294) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung