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Customer reviews

Rating 4.6 out of 5 stars with 3244 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,244 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Better than previous generation from 2013

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quiet seems to be good value, better than 2013 generation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washing machine only a couple of months, but so far we love it! It has a huge tub and holds my king size sheets and pillow cases easily. I wanted a washer without all the bells and whistles (I don't need an app for that), it's just what I wanted. Easy to use and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Blankets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The empty tub approach makes it easier to clean bulky items, and its easy to use. Clean lines make it an easy fut in any laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer !!! , when installed properly, initially washer was installed improperly, Best Buy quickly rectified, botched installation now washer works amazingly. Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Would Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer Is Worth Every Penny. We Love It And Would Buy Again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer very quiet doesn’t take long to wash I’m so glad I switched to purchasing a Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all expectations and has worked great so far. Tub has plenty of room and i like the cleaning reminder every 20 loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a few weeks and loving it. Quiet during washing and it plays a little song when its finished washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A must purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very quiet and effective. I like to design on the glass top. You can also fit more laundry as it has no middle spinner. Great purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not waste your money on this complete piece of junk washing machine! We’ve had this Samsung washer and dryer set for 4 years. The washer seemed to work fine at first but after a few months, I started to notice brown flakes on our clothes when the cycle was complete. It didn’t happen on every load, but it was random as to which setting, water level, and temperature. After doing some research, I discovered others having the same issue with this model. It turns out, the flakes are mold!! (Picture included shows mold in the drum, but it’s been much worse than this!) I have always left the lid open and run the self-clean cycle with bleach, but the problem continues. It seems the only way to get rid of the mold completely is to take the machine apart and clean it out. I am definitely not doing that and shouldn’t have to do that. The only good thing to say is that the dryer just broke down (reminder that it’s only 4 years old) so we will be purchasing a whole new set from Best Buy, but it won’t be Samsung!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Annie,

      We understand that dealing with a washer leaving brown flakes on clothes can be frustrating. We're here to help.

      Below is a link to help when the washer leaves brown flakes on the clothes. Browse the guide until the "Rust stains or brown flakes" to troubleshoot.

      Laundry is stained or damaged after using a Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148239294) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy love it.would buy again very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roman A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this washer for its ease of use and quality. Love the digital timer, so you know exactly when it will be complete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on the model are far easier to operate than my previous (different brand) washer, so I couldn't be happier with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been running for almost a year with no issues. Does a great job! Not as silent as you would want to, but nothing that really bothers me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works great , cant complain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great , cant complainworks great , cant complainworks great , cant complainworks great , cant complainworks great , cant complainworks great , cant complainworks great , cant complain

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. I can wash larger loads of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Effective cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and the capacity size. I didn’t think I would like the new washer because it didn’t have the middle friction pole like my old whirlpool washer but I was so wrong. I like the fact that without the middle pole I have more space in my Samsung washer and it cleans so well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase...very happy with the quality and price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deanus Hodge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new set, ..... its really my 1st brand new set ever, i usually get previously own, thanks to best buy for taking a chance on me with their progressive leasing, my clothes look and smell wonderful!!

    I would recommend this to a friend