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Customer Ratings & Reviews

Your price for this item is $494.00
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3211 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,211 reviews
  • Rated 5 out of 5 stars

    Great value and availability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer at an affordable price. One of the only in stock washers we could get our hands on during Covid. Super grateful and works well. Would suggest it regardless of availability. Fast delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out clean and even softer after washing. Really like the buttons for selection of various levels, water temperature and cycles. So far, were really happy with our Samsung washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It washes clothes: YAY!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my mom and she HATES it. Where is the agitator? Take to long to wash? How do you use the autodispenser? Glad I did not buy her a computer. Old people, what are you going to do?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third one is a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a good washing machine. I have had two front loaders and they were terrible. The first one had such a bad smell that I got a new one and that front loader started leaking within a year. My daughter had this machine and liked it so I went with the Samsung 4.5 high efficiency tool loader. So far it washes well and is quiet. The only draw back that I have with it is that it is difficult for me to reach in the washing machine to retrieve the clothes to put in the dryer. I am 5'6". Wonder how shorter people handle this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I might try to marry this washer...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer!! It fit in my laundry room next to my dryer with no problem. It holds plenty of clothes and my king size comforters. Very happy with the price paid. I'm in love with him....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great, Works amazing, Amazing quality. Samsung washers are really great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    top load Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no agitator in this washer. Models with center agitators work more thoroughly to remove dirt. Exchanged or a front loading washer that uses gravity to aid in agitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer I love the various options I have and the locations for putting the bleach, fabric softner and detergent. Excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great macine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying this one and after 2 months of use we are very pleased with it. It does spin both ways but the amount of loads, and speed of cycles are waay better. Our previous machine was great but started leaking and getting the new one just made sense To all those that are says that its loud and its shaking: Every washer is somewhat loud and its normal to shake a little, thats the nature of the product but nothing to the extreme. My washer and dryer are side by side with a very little space between and on the outsides and its all good. This machine is great and we are highly recommending it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this dryer for a few weeks now and so far I am extremely happy with it. It's very deep, and it wrings out excess water from the clothing really well. My previous washer left a horrible moldy smell on some clothes I have and I decided I would try putting them in this washer with the hopes of removing that smell and lo and behold this washer took the smell right out!! For that reason alone this washer is worth every penny!! I have no complaints about it at all. It also has a cute little tune at the end of each cycle that lasts kind of a long time compared to my dryer but it's a pleasant tune, not annoying. Would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just an OK washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash cycles way too long, gets out of balance a lot.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JuJu,

      We understand the value of having functional appliances at home. Let us assist.

      Here is a link to help your washing machine that takes too long to finish a cycle and gets unbalanced. Click on the embedded words and choose "No" under "Did this resolve your issue?" to access the complete instructions.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151795731) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quietest washer ever. Spins out so much water it takes no time to dry clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with washer awesome product would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Noce size tub. Wormls great. Have had zero issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Agitation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st buy without agitators. Loving it Can load more and easy. Not as quiet as I’d like but clothes are clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the features this machine has. Washes great. Quiet running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out of box washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine, runs like a champ, out of box didn't matter, worth the money saved, made it a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Easy to program and use. The only downside is that I'm 5 feet tall and need to use a stool to reach the clothes at the bottom of the tub after each wash. No big :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and high quality washer. If you’re looking for a simple and modern washer I could not recommend this one enough. I have had it for about a month and discovered zero issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a year ago, works great, and still love it!!!

    I would recommend this to a friend