Customer Ratings & Reviews

I was happy with the price and availability for the washer. The delivery went great the installers were very professional. Best Buy did a great job of keeping us updated. The washer fits well and matches the same height as the Samsung dryer we have. So far I am happy with the performance and I like the options to adjust the water height if I prefer.

Love itt!! Top loaders are the best, i feel my clothes are cleaner than everr!!

Super happy with my purchase. Great quality and appearance for a little price.

large capacity with easy filling. set and forget. can do other important tasks, like multitasking to give sense of accomplishment.

I enjoy this washing machine. Very efficient and a large tub for clothes to be clean. This was a great purchase.

Get ready this will be a long read. This was one of the worst customer service experiences I've ever had. I took the day off work to be home for the delivery. The washer and dryer were delivered and my boyfriend tried installing them. The dryer was fine. However, the washer would not fill with water at all. He's a handyman so he knows how to hook up washers and there was no reason it shouldn't work, but it didn't. So we ordered a new one for delivery. Mind you, we already waited 2 weeks for these to be delivered. So 2 weeks without a washer or dryer was already rough. They told they would have the new one delivered in about 1 week. Well, I took yet another day off from work for the delivery, only to get a call saying they were here but they weren't - they were at a former address in another state because customer service auto corrected my delivery address to whatever billing address was on file.. So now I'm on the phone with customer service yet again, and they tell me they can deliver another washer in yet another 2 weeks.. I live in the middle of nowhere, so I can't just go to a laundromat. So I setup the delivery but decide to return the broken washer in-store. I call ahead to make sure its ok and customer service told me yes, it will be no problem. Well, I show up at the store and they tell me they don't normally take returns for items ordered online. So they made a big deal about having to do the return in-store and complained in front me to the manager about having to do the return. Thankfully the manager was kinder and more helpful and was able to do the return and cancel the delivery for the replacement washer. We ended up getting a used Whirlpool washer from OfferUp that's doing great so far! Needless to say, I won't be ordering appliances from Best Buy again.. These appliances should be tested before sending them out to customers, Samsung. Very disappointing..

Works great, great purchase, definitely worth the money

Awesome product so far, only used a few times but both my fiancé and I fell in love with the washer upon first use.

Quick, quiet and effective. It even sings when it finishes. I'm completely satisfied with my purchase.

Nice and easy to use. Has a lot of feature's. Only downfall is I'm 5'5 and I have a hard time reaching the bottom.

The washer is easy to use. It has a large capacity to help you doing laundry faster and it beeps to alert you when it stops.

Purchased this washer for my wife. Washer is very quiet. Plays music when cycle is over.

Great washer and without an agitator even better. Love it and the way it gets all clothes super clean.

This is a good product it’s a quite running machine and the price I paid was great!

Replaced whirlpool. Very noisy. This unit is excellent. Very quiet. Easy to use

So quiet! Efficienct and easy to use and we love the ability to adjust the water level on all cycles.

Seems to be working great. we only used a few times so far. the delivery service and set up Could have been more thorough. but I do recommend this product..

I love the way it look, it wash your clothes very good & no noise, I'm so glad I brought it.

I was so nervous buying one of the newer style washers, but this one does an amazing job!

Excellent product and service. Not only does the machine work great but the Best Buy crew was fabulous