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Customer Ratings & Reviews

Your price for this item is $494.00
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3211 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,211 reviews
  • Rated 5 out of 5 stars

    Great washer and dryer set. Easy to use!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer set! It is miles ahead of my old Maytag washer and dryer set

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to do a load of laundry 30 minutes after my machine was delivered. The machine stopped 42 minutes after the cycle began. I was inanle to get the machine to finish the cycle or start again. I had to read the manual to get the machine to open up, remove the wet clothes and take it to the neighborhood laundrymat to wash. I reached out to best buy and they sent someone to look at the machine. I was told it's a mechanical problem, not a set up error. I reached out to bestbuy again and they agreed to replace the machine which I only had for 1 week. This was a big inconvenience for me as I had to wait for another machine and I had to go out to use the laundromat in the neighborhood. I also had to make myself available for them to make another delivery Not happy with this purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. First buying this make and model. I have no complaints and this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes clothes well, but is a little deep so if you are short, you might want a smaller washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and pretty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It's very quiet and I like the little chime it plays when your load is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slimmer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slimmer than average profile was important to me. No issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT RECOMMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying this washer. It doesn't spin right, it leaves the clothes damp. I tried to return it before the time limit but they told me i couldn't take it back to the store, instead i had to pay for them to pick it up, i had just paid to get it delivered to my house. It's ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Adri,

      We understand your disappointment with not having the best experience with your washer. Let us help.

      Here is a link to the user manual; kindly go to page 49 for your washer that leaves clothes wet after a cycle.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149993498) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Samsung Top Load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with many features. Bought it a few weeks ago. Very quiet. It was a great upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s quiet easy to use and I’ve always love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and when it’s done it plays a melody to let you know the load is finished

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity. Finish alarm could be louder. Difficult to reach the bottom for the shortest of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. I really like the vibration reduction technology feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a good washer and dryer on a budget. This one did the trick. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love my new Samsung washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we had the washing machine for over 2 months and we love it.. Works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine Reasonable price, great delivery/installation team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TO THIS POINT A VERY QUIET WASHER! LOVE THIS SAMSUNG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommend this brand! Fit well in small apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine arrived on time and easy to use. Geek squad helpful so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and a good price. Like the different settings. Wish there was just a spin cycle setting.

    I would recommend this to a friend