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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,265 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, very quiet but cleans excellent. Surpassed our expectations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine exceeded expectations, as did the delivery and installation provide by Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to do a load of laundry 30 minutes after my machine was delivered. The machine stopped 42 minutes after the cycle began. I was inanle to get the machine to finish the cycle or start again. I had to read the manual to get the machine to open up, remove the wet clothes and take it to the neighborhood laundrymat to wash. I reached out to best buy and they sent someone to look at the machine. I was told it's a mechanical problem, not a set up error. I reached out to bestbuy again and they agreed to replace the machine which I only had for 1 week. This was a big inconvenience for me as I had to wait for another machine and I had to go out to use the laundromat in the neighborhood. I also had to make myself available for them to make another delivery Not happy with this purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new washer for a new house. Got them with the dryer together as a bundle

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is a great washer for the money nice and quiet and clothes come out clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love see through top. Great value for price. Nice capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer it have everything you will need i will highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new washing machine, it work as I wanted to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer set. Easy to use!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer set! It is miles ahead of my old Maytag washer and dryer set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes clothes well, but is a little deep so if you are short, you might want a smaller washer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic but I wanted to keep the price down. It does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for a great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer. Quiet*er* than most, but obviously not silent. Glass lid allows you to stand there and watch your laundry, if you’re into that. Plenty of options so you get the exact wash you need for the type of clothing, bedding, towels etc. you have. (The sanitize setting is the only one I use for towels, for example.) No fancy bells and whistles, just a great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is very nice. My mom loves it and she is very picky.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Broke 3 moths before its 2 years of use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was working just fine for the first 2 years, then, all of the sudden started to show different issues, with the drum as well as cycles. Its a shame to spend over $600 dollar for an item that only lasts 2 years

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Felix,

      We would like you to expound more on what's happening with your washer to determine how we can best assist you.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: ttps://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145868160) to help our team gather your information.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is pretty dope, we had a older kenmore so definitely a step up. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Top Load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with many features. Bought it a few weeks ago. Very quiet. It was a great upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and pretty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It's very quiet and I like the little chime it plays when your load is done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. First buying this make and model. I have no complaints and this time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice affordable washing machine, and looks good too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and outstanding service both the delivery experience and the installation.

    I would recommend this to a friend