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$803.52

Customer reviews

Rating 4.6 out of 5 stars with 3244 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,244 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a leading appliance and electronics brand headquartered in Seoul. Samsung makes multiple home products, including smart vacuums, kitchen appliances and laundry appliances, including washers. The company’s washers are widely available online and in retail stores nationwide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer exceeds expectations! The installation team was amazing. Courteous, knowledgeable and very easy to work with. Over all a wonderful experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving Best Buy for all your Samsung favorites.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and I’m enjoying it as well. Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT RECOMMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying this washer. It doesn't spin right, it leaves the clothes damp. I tried to return it before the time limit but they told me i couldn't take it back to the store, instead i had to pay for them to pick it up, i had just paid to get it delivered to my house. It's ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Adri,

      We understand your disappointment with not having the best experience with your washer. Let us help.

      Here is a link to the user manual; kindly go to page 49 for your washer that leaves clothes wet after a cycle.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149993498) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is wonderful can’t complain and will buy it twice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my new washer. I like the ability to choose water levels and my clothes come out very clean. The spin cycle removes so much water that clothes take less time in the dryer. Its a real improvement from my old washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad come and install and remove my old one. They were very friendly and helpful. Thoroughly showed me the features and how to use it. The washer is able to detect load size and efficiently adjust usage of water. Very economical friendly and just looks really nice. I'm pleased with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products ..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer high end for me we will see after 16 years will see....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are great. Customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Washer and Dryer Set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research, I decided on a top loader. Heard too many cons about having a bottom loader. I have had this for over a year now and have had zero issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very quite, love it. I would recommend this washer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this machine. I have only had it for two years and it doesn't clean well at all. It keeps getting worse. There is no inside trap to clean and I think it just builds up because I can't get inside wherever it is, or in this case isn't. Also it doesn't always spin as well as it should.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your household, SusanH. Let's get this taken care of.

      Please refer to the resources below for solutions to your washer's concerns. Click the links and hyperlinks and watch the instructional video for tips.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Samsung washing machine spins poorly (See steps A, B, E, and F):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      How to clean your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00030150/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147635291, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed for our daughter. Functions well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washing machine for good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and clean model Easy to use, however little loud when it is on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and washer everything great it washed amazing everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever owned. It’s so efficient and saves water better than other washers I’ve ever owned! Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with the washer. Does a good job, Spins clothing practically dry so it uts down on dryer time and saves on electric bill. I almost like that it can sense how big the load it and auto set the water level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price. Friendly helpful staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    goog appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the nice appliance. great product and good service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice and i like that it is quiet! Thats a plus! But i dont think that my clothes are that clean though. Im used to an agitator and this is the impella. But overall its a nice washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I can definitely see how this has been difficult. I am here to help. I have attached a link to a troubleshooting guide for your concern on your clothes not getting clean (https://bit.ly/3EWC7B0). If the issue continues or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144044114) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung