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$803.52

Customer reviews

Rating 4.6 out of 5 stars with 3244 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,244 reviews
  • Rated 5 out of 5 stars

    Great top load washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and does not have the build up of residue like a front load washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money and value for the price. And very convenient process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Install was a bit sloppy but it too soon to know if it’s a great value. Otherwise, working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to slightly longer wash cycles but Loving this washing machine. It has a number of options to choose and seems to be a solid machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great with no problem easy delivey great buy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, DuaneL.

      Thank you very much for your observation of our washer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love how large the tub is. Still getting use to hearing the little melody it plays when it’s finished

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer is okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is only 2 years old and it has began to leak. The leak caused my carpet to get damaged.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      A leaking washer also affects its washing performance, KateriaF. We're here to help!

      Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied. I have provided the resources below to troubleshoot.

      Samsung washing machine is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      What to do if your washing machine leaks?:
      https://www.youtube.com/watch?v=jgKRn1xR_qs

      You may also check page 50 of the user manual for other recommended actions when the washer has water leaks.
      https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145518328) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this washer. My cloths get so clean and I am 100 percent happy with my purchase. Also it was a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well since purchasing in August, I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this dryer for about a month and so far so good. No issues, and does a great job of drying several different types of fabric

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jojo, I am so glad you are loving your Samsung Washer. Thank you for sharing your feedback on how we were able to simplify your life. Thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Many options and ample loading for blankets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal. Great update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal during holiday sale. Hasn't arrived or been installed yet but I'm sure it'll work great. Bought the Geek Squad warranty on it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washing machine is doing a great job and looks nice and modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices n good service in store and delivery every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer and dryer based off of previous reviews. No complaints one month in. The alarm to let you know the cycle is done is somewhat loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it was a small song tone when washer is done,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer I feel the difference in the smell and fabric of the clothe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer it's a very good washer I recommend it to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best clothes washer at this price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine. It washes the clothes very well and rings the clothes out very well. Your clothes will spend less time in the dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunately, mine is rubbish

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 60 days of use, the washer started making plastic grinding sounds. A call to Samsung concluded in an appointment for in home repair. The tech didn't show up or call. Called Samsung again and they blamed ME. I was very upset. Scheduled a second tech, waited another half day and they didn't call or show up. "We forgot. Can we come later in the week?" I called Samsung again and told them how many of their products I've purchased in the past 5 years have failed just out of warranty. I also told them that as an electronics tech, I would NOT be recommending their products in the future. The third repair tech seemed nice on the phone. We will see if he fixes it. He did say the clutches tend to go out and that yes, they are PLASTIC. I would avoid this product. Maybe mine is just a lemon. But, now my washer, TV, smart phone and printer have all failed, as well as many other friends' devices. It is my opinion that Samsung is having some serious QC issues. As a final touch, they said if the third time doesn't work, they MIGHT consider a refund or replacement but would not reimburse me for the washer installation, which I had to pay for because I am disabled. Shame on you Samsung. Never again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jeff! Thank you so much for sharing your experience with us. Samsung's warranty is a service based warranty. This means we will generally try to service the unit before exploring other options. However, since you have been having multiple issues with several products, we would be happy to review your case again. If you'd like to reach out to us directly, you can reference ticket number 1143707688. You can contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca Samsung