Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 12377503
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer doesn’t run loads and throws code UB. Replaced barrings & still doesn’t run.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know the disappointment of dealing with a washer displaying an error code.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Waste of Water - Unbalance Drum in Spin Cycle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this back in Nov of 2020, and just recently it started to give an error message of "unbalance"; it would go into the rinse and spin cycle repeatedly. Wastes tons of water; I would not recommend this washer at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dolls,
We want you to use your washer for efficient cleaning effectively and understand the information code displayed on your washer.
We recommend checking the washer on a flat, stable surface and ensuring that laundry is spread out evenly.
You may refer to these links and videos:
Samsung washing machine information and error codes - Unbalanced Load Error: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
How to reset your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00087882/
Use Smart Care on your Samsung washer and dryer: https://www.samsung.com/us/support/answer/ANS00050453/
Find out what an Error Code means on your Washer or Dryer with Smart Care: https://www.youtube.com/watch?v=VzQiAeJn4hY
Understanding noises and error codes on your Samsung washer: https://www.youtube.com/watch?v=SknGZKLd9AY
Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/
What to do when your washing machine doesn't spin: https://www.youtube.com/watch?v=0D13Fhc07hQ
The below link is the user manual for your model. Turn the page 54 (Ub and Ur) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145725100, to help our team pull up your information.
Have a great day.
Melardo
Worst washer on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. Have had to fix it once for the drum falling and second time around I’m not wasting my time
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that this experience affected your confidence in your washer. Let's get you the help you need, BrennerD.
Kindly contact our Support Team via the links below so we can better assist you with your unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147503936, to help our team pull up your information.
Have a great day!
^Chrystel
junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.leaks vibrate overall a pain in the neck, does not wash well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We know the importance of having a reliable appliance at home. All we want is to assist you with your washer.
Check out the link below for instructions on what to do with your washer that is leaking. To access the complete diagnostic and video tutorial at the end, click on the embedded words and select "NO, I NEED MORE HELP" for more details.
The Samsung washing machine is leaking.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Additionally, below is a link to help with your washer that is vibrating. To view the full diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP".
The Samsung washing machine is shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Lastly, here are some suggestions for what to do with clothing that is dirty after washing it. For more information, look at the embedded words in the steps.
Clothes are not clean after washing in the Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you have questions or need help in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147002837) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Would give no stars if I could
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered and got yesterday. Did a few loads right away. This morning, not working. How’s that for quality? Steer clear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142448659. We thank you for being a part of the Samsung family. ^Brad