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Customer Ratings & Reviews

$579.99
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Customer reviews

Rating 4.6 out of 5 stars with 3261 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,261 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and reliable. Samsung is becoming my favorite washer brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What Can I Say! So Much Better Than The G. E.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use no need to worry about torn garments like other washers this one placed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washer I've ever owned! It holds my queen size comforter with plenty of room left.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Quiet and washes very well, large load also, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love they way my clothes come so nice and clean and washer is so quiet love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go ahead and buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing, highly recommend it. It feels premium, no cheap plastics or so.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love my new Samsung washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Clean clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TO THIS POINT A VERY QUIET WASHER! LOVE THIS SAMSUNG

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift for Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother and she loves it!!! Easy to use... Easy installation...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Waste your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 years before giving out. Waste of money. Shook horribly constantly. We rearranged the clothes constantly and it would stop shaking. It’s a piece of crap. Wish I could get my money back. I would never buy from BB again. Customer service lately (2024) is the worst around.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rebekah B,

      We understand the frustration of having a washer that shakes excessively. We are here to help.

      I have shared a link below for the steps if the washer is shaking. Please skip step number 1 since it is only applicable for front-load washers. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146899329, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger capacity is great and it runs quiet. We are glad we went with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and sings when load is done. It’s gives a laundromat feeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent choices for various cycles. Cleans my clothes. Whodda thunk?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great appliance purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works great! Always find a great deal through Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CarolA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint from me is that the clothes aren't dry enough when the machine turns off.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, easy to use and washes clothes perfectly and is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have our machine we love it its a little bit high but still good. Very big inside

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    DeWayne Cummings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In have no problems with my washer. Its quiet. I love it so far. I would purchase again if I had to buy a similar brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and work great love it. Wash clothes is more easy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is fast, very quiet & perfect for large laundry loads

    I would recommend this to a friend