Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$579.99
Save $190
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3261 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,261 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Win!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good price. Perfect for small loads. Not the best for blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    J

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does good job. My wife is very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and ease of use. Items wash very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Replacing a 10 year old washer. Spacious. Get features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it is so good and totally recommend this wash

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the washer about a month and it is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Quiet operation and the options are handy.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and quiet operation. Like that it does not have an agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Easy to use, even better that I got it on a great sell

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far. Looks really good too. No issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't fill with water AT ALL

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get ready this will be a long read. This was one of the worst customer service experiences I've ever had. I took the day off work to be home for the delivery. The washer and dryer were delivered and my boyfriend tried installing them. The dryer was fine. However, the washer would not fill with water at all. He's a handyman so he knows how to hook up washers and there was no reason it shouldn't work, but it didn't. So we ordered a new one for delivery. Mind you, we already waited 2 weeks for these to be delivered. So 2 weeks without a washer or dryer was already rough. They told they would have the new one delivered in about 1 week. Well, I took yet another day off from work for the delivery, only to get a call saying they were here but they weren't - they were at a former address in another state because customer service auto corrected my delivery address to whatever billing address was on file.. So now I'm on the phone with customer service yet again, and they tell me they can deliver another washer in yet another 2 weeks.. I live in the middle of nowhere, so I can't just go to a laundromat. So I setup the delivery but decide to return the broken washer in-store. I call ahead to make sure its ok and customer service told me yes, it will be no problem. Well, I show up at the store and they tell me they don't normally take returns for items ordered online. So they made a big deal about having to do the return in-store and complained in front me to the manager about having to do the return. Thankfully the manager was kinder and more helpful and was able to do the return and cancel the delivery for the replacement washer. We ended up getting a used Whirlpool washer from OfferUp that's doing great so far! Needless to say, I won't be ordering appliances from Best Buy again.. These appliances should be tested before sending them out to customers, Samsung. Very disappointing..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EmilyW, thank you for choosing Samsung for your washer needs. We are saddened to hear you returned your washer, and it was replaced with a different brand as the washer is not filling up with water, and the replacement washer can take 2 weeks for you to receive it. We look forward to working with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it and I am very pleased with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks and works great. The store was super helpful in purchasing and loading.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laundry

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got both a washer and dryer brand new for 1300 can’t beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Machine, This message is not long enough, but enough is enough.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer!! Our LG died. We were surprised at how quiet it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Waher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super easy to use. Totally would recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for sure!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly 100%. It has exceeded our expectations and works amazingly. Very important and valuable purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer , able to wash queen size bedding . Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working great! Hopefully it's stays that way long term.

    I would recommend this to a friend