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Customer Ratings & Reviews

$579.99
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Customer reviews

Rating 4.6 out of 5 stars with 3261 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,261 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, low noise level, little vibration, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with the other appliance, really modern.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money, kept it for the show.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine and the many settings. The color of the display (red) is off-putting and it's not the quietest. But we do love the automatic sensors for load size and the number of specific laundry types/soil/temps you can choose. The cycle finish song is hilarious bc it is the longest ditty ever played!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products ..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer high end for me we will see after 16 years will see....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is wonderful can’t complain and will buy it twice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving Best Buy for all your Samsung favorites.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and I’m enjoying it as well. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washes well with not a lot of noise.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung washer for me. Easy to use and cleans clothes w ell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does Exactly What We Need

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I almost always wash my clothes on Light mode, since I rarely do anything that makes them soiled, and it's just right! Doesn't take a ton of time or energy either!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this machine. I have only had it for two years and it doesn't clean well at all. It keeps getting worse. There is no inside trap to clean and I think it just builds up because I can't get inside wherever it is, or in this case isn't. Also it doesn't always spin as well as it should.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your household, SusanH. Let's get this taken care of.

      Please refer to the resources below for solutions to your washer's concerns. Click the links and hyperlinks and watch the instructional video for tips.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Samsung washing machine spins poorly (See steps A, B, E, and F):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      How to clean your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00030150/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147635291, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very quite, love it. I would recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and washer everything great it washed amazing everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed for our daughter. Functions well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Everything worked fine no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are great. Customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still running great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for a few years now. Great product. Nice design and plenty of wash options. Large drum. Use multiple times a day without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are delighted with the purchase, it is what we were looking for, thank you for helping us.. its operation is excellent.. the best

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung waher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, super quiet for the price can’t beat it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is easy to work, it works well!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Washer - Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t run efficiently all the time, gets the job done when needed but takes way more time than it displays

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SamK,

      We understand that waiting for your washer cycle to finish can be exhausting. We're here to help you.

      We have shared a link below with steps to help you optimize your washer cycle's time. To complete the instructions, please check the embedded words and click "No" under "Did this resolve your issue?" for more details.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150620413) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    No buyer's remorse here

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 months with the new washer and no buyer's remorse. I love the auto-clean setting and the fact that it stops the washer if it senses a load is unbalanced. These aren't unnecessary bells and whistles, these extras will extend the life of the washer.

    I would recommend this to a friend