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Customer Ratings & Reviews

$599.99
Save $170
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3241 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,241 reviews
  • Rated 3 out of 5 stars

    Shake rattle and roll

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is better than the GE washer by far. But even the Samsung still shakes and makes noise while washing and spinning I don’t know why these companies are not improving on making these machines like they used to be.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SherrieD, we make every effort to ensure your washing machine operates at its best. Let's get this taken care of.

      If your washer is shaking, here is a guide to help you. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic.

      Samsung washing machine is shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Here is a link to help you with the washer noise. Please watch the full video, play each sound, select the sound that matches what you hear from the washer, follow the steps, and click the hyperlinks for further assistance.

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147663723) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    OMGGGG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a washing machine, it washes clothes. What more do you want or expect? The see through top is pretty cool, in case you were bored one day and wanted to watch clothes on the spin cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t reach in and get the clothes at the bottom. I need a grabber to get them .the washer doesn’t start right away. You have to stay by it until it goes through two clicks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Babs 1147

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my washer and all the people that helped me make this purchase possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a fan of Samsung products. This washer has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an upgrade from our last machine. The spin cycle is so fast that it really decreases necessary dryer time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. We were looking for Top loading washer with big drum and this fit in our budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer with noise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes get clean but after a while mine started to make a cracking noise when in the wash cycle. I don’t notice a difference in performance. The sound is just a little scary to hear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and is very quiet. I highly recommend this washer. Good setting options too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Хорошая штука

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Я не сильно в них понимаю, но моя жена довольна - за это я готов платить

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much bigger drum than expected, could easily wash a comforter. Might be overwhelming if you usually have very small loads (one basket worth)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great producto... Perfect for the house. I love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to select water levels and temps. I like all the separate places for the laundry supplies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! It's a deeper well so if you're short, take note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washers jif srtfguufc hi uteeguudd du ulike a washing machine the door closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer. The only negative remark would be a slight dent on front of machine. This most likely happened when moving into house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and very economical. I got a great financing option with the Best Buy credit card!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 months and broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 months, they are coming this week to fix it, but it only lasted two months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend this product to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value for this washer. If you need all kinds of fancy cycles which I don't use then spend a bit more for an upgraded model. This does a nice job though and is a good value.

    I would recommend this to a friend