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Customer Ratings & Reviews

$579.99
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Customer reviews

Rating 4.6 out of 5 stars with 3261 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,261 reviews
  • Rated 4 out of 5 stars

    Good product. Inconvenient service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but bad approach to delivering service. You can't book a specific time window. They just give you a 7 am to 7 pm window. You need to be at home the whole day that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 8 CYCLE TOP LOAD WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally happy with this purchase. This washer is a dream machine! The men who delivered it were very professional and didn't leave before running a cycle and explaining to us how to use the washer. TOTALLY HAPPY WITH MY BEST BUY PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing and has more features than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this brand and washer/dryer combo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer set, and the the service was incredible. I will definitely be going back for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely quiet and doesn't move much but two less stars because I'm not confident in the cleanliness level. After the wash, the detergent smell is very strong compared to my previously washer. I feel like I should run the rinse cycle again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are concerned with your Samsung Washer and I would like to help ensure you are getting the best performance from your unit. I have located some helpful information that I would like to provide. See link below:
      https://www.samsung.com/us/support/answer/ANS00084866/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy and my washing machine was excellent.The delivery men were very thorough and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, way silent than the one I had before and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is one of my best investment. I'm feeling happy, thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost efficient washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck washer. Very simple but very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivery guys ! Showed me how to work things ! This my second online purchase thru you and your delivery is so quick 2-3 days! I will always buy from you in the future ! I can’t say enough about your delivery men!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was a necessary upgrade. Has more features than old washer. It works very well. Installation team were great. Totally satisfied, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung FTW!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and effective washer, I would recommend this to anyone looking for a washer to buy.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Please stick to making televisions and phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung should stick to making televisions and mobile phones. This was our first purchase of a Samsung appliance, and it will certainly be the last. About 3-4 months after we got this washer, it started making a loud, irritating noise and quickly stopped working thereafter. A technician was sent out a week later but did not have the part needed to fix it. It took another week for another technician to come back with the needed part but it still could not be properly repaired - even though it washed, it would make an abnormal sound at various times in the cycle. Samsung finally decided to replace the unit. The new one was delivered yesterday and promptly displayed an error code about 10 minutes after the Best Buy installers left. Best Buy sent another team out today to look at it and they stated it was a defective unit! We are opting for a Maytag washer as we no longer want another Samsung.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 4.5 HE Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. Not as quiet as I expected, but much better than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer went out so we ended up getting the Samsung and boy it was an excellent replacement. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS GREAT WASHER. IT IS VERY SMOOTH AND WE CAN SEE THE TOP LOADER .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No dirty laundry!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so Good! Love my New Top loader washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer weve purchased no complaints. wash cycle is quick and efficient no rewashing on even the worst stains from toddlers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine washer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced insignia washer that was too noisy. Seems fine so far.

    I would recommend this to a friend