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Customer Ratings & Reviews

$599.99
Save $170
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3241 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,241 reviews
  • Rated 2 out of 5 stars

    not worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item only ran for two years and 3 months with no warning that anything was wrong and with it only having a one-year warranties on parts. Which really sucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this washer thinking that it was more efficent than a regular washer .i was very wrong .i am not happy with it wish i had purchased something diffrent .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We don't want any customer to regret their purchase. I can understand how difficult this must be for you. Allow us to help.

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147400717, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Just what we were looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working perfectly and the delivery was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing! I bought the matching dryer and am anxious to get it set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer for the price. Does exactly what it's supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rinse cycle not the best seems like it might need a second cycle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. LOVE the water level control. It's a bit on the noisy side. A good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing choice, great price, energy saver and so far the best washer we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than a front loader

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, Energy Efficient, Good cleaning. Simple to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unfortunately Returning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the space inside the washer which allowed larger loads. The washer is a little noisy and doesn’t complete cycles at times. The error messages are annoying and make no sense to me. I’ve had to hand rinse the clothes a couple of times because of this..I am returning this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Missy, We certainly understand how important it is to have your washing machine working as designed. We are here to help. We would love to speak with you further about the concerns that you are having with your unit. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144091280) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 4 out of 5 stars

    Great new washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchasing process was easy and a quick delivery date was great. Still trying to fix a billing error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Decided to get this after having a smelly front loader. No issues so far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new High efficiency washer, with energy efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price is right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with deep tub for bulky clothes or other linen.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Horrible washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate this washing machine. No agitator, so the laundry doesn't wash or spun dry well. I use Tide Pods and Downy freshener, which must melt first before putting the laundry in But the top door LOCKS, so you can't wait for the pods abd Downy to melt. This washing machine is horribly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a better experience with your washer, MarinaH. Let us help you out.

      Your washer is an impeller model, meaning that it has a disk structure at the base. Clothes scrape against one another to generate friction and remove filth as it rotates to create a water current in the drum's center. For additional tips, Please refer to the links below, and browse over the hyperlinks.

      Use Child Lock on your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS10001017/

      How to use detergent in your Samsung washing machine (See Add detergent to your washing machine and Add detergent pods or sheets to your washing machine):
      https://www.samsung.com/us/support/answer/ANS10001018/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147584170, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Great for the amount

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer make very less noise and energy saving work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Love it. I am very excited that I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Functions as described. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very minimal sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it so far! No problems with is so far! Ive had it for about a month and it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful washer! Love the tune it plays when it finishes a cycle.

    I would recommend this to a friend