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Customer Ratings & Reviews

$579.99
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The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3261 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,261 reviews
  • Rated 5 out of 5 stars

    Favorite washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s family loves the size of this washer and the soap dispenser feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice washer runs well great size for my family quiet operation reasonably priced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY ! D

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine broke down 3 months following purchase. Needs a new board already and extensive repairs. Yes, it is under manufacturer's warranty so no cost to me but I still have to wash my laundry weekly at the laundromat for the weeks it takes to get it fixed. DON'T BUY...! It is a DUDD

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not used to it yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer unit agitates slightly and stops for a few seconds and repeats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE the washer and dryer combination. Exactly what I needed in my home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item only ran for two years and 3 months with no warning that anything was wrong and with it only having a one-year warranties on parts. Which really sucks

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    decent washer 4 stars

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. without the thing in the middle it does cause the clothes to get tied up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer / dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Plenty of space for normal household. Sleek and appealing to the eye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Price is Right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung Washing Machine perfectly fits my budget and every wash has been perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLIANCE PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AND PRICE VERY HAPPY WITH MY PURCHASE AND THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were masked and installed the item professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer ran just fine. What I didn't like we're the red lights. Not very appealing in the laundry room.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there math1aar, I am glad you are enjoying your Samsung Washer. I am so appreciative of your feedback and will forward it to my design team in hopes of improving our products. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Expensive but decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Had noise issues after the first month. Make sure the repair company that Best Buy uses is reputable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wash just about anything uts fantastic. I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this washer thinking that it was more efficent than a regular washer .i was very wrong .i am not happy with it wish i had purchased something diffrent .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We don't want any customer to regret their purchase. I can understand how difficult this must be for you. Allow us to help.

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147400717, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love this item because it very cost effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does job great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer takes all whites n all my colors in a load each

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer very good working condition I purchase it either discount price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i love my new washing machine and dryer. I dont have to go out to do my laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great appliance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice to any house appliances and making a easier life style

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bessie, congratulations on your new Samsung Washer. You definitely made an excellent choice. I am glad to hear you are loving your unit. We are so thankful you choose Samsung in your home. ^Brad Samsung