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Customer Ratings & Reviews

$599.99
Save $170
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3241 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,241 reviews
  • Rated 5 out of 5 stars

    Bought for my brother in law

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. My brother in law seems to love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 4.5 CuFt top load washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this washer less than a week and door lock wire came loose and rubbbed the washer drum and had to be replaced. Covered by Total Tech. Other than that it works fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GeorgeR,

      Thank you very much for your review of one of our washer. Should you need support, please don't hesitate to contact us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and easy. Washer works phenomenally.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is questionable, take two cycles to dry, can not program below 20 minute manual time dry. The washer was damaged, looked as it someone kicked the back panel and dented, went ahead and finished prepping for shipment. I expected better in Samsung appliance. Best buy is doing all they can to remedy the situation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds tons of clothes - lots of cycle options - looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great so far..................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, great controls functionality. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. I would highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was prompt, employees were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung top load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Just what we need in our care home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly, very effective washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple, quiet, effective washing machine that looks good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tenant was pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tenant was pleased... no problems so far pretty basic, but doea the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well and alot of features on this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer ..runs quiet and cleans clothes very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and it looks great in my laundry room

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Bad Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this purchase. Fiest time, Samsung appliance purchased. The washer provided horrible service despite looking very good. The dryer of the same model caused more havoc on my electric bill. Thanks to Total Tech membership that i was anle to return both items. Dont recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We can imagine your frustration about the experience you had with your Samsung washer and dryer. We are saddened that you no longer have the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Flora casuga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer you delivered is defective. Non operational Where is the replacement. We need to wash our clothes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, great buy, will recommend for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! My clothes are incredibly clean and soft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom and she loves it! Totally recommend!

    I would recommend this to a friend