Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 6416175
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.
This summary was generated by AI based on customer reviews.
Can't Turn Off End-of-Cycle Song.....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get a new washer after our old one stopped working. I got the same brand as the old and, on the old one, I was able to turn off the ungodly long, ungodly loud, ungodly unnecessary song that plays at the end of the cycle. NOT AN OPTION ON THIS MODEL! If you hate that song as much as I do (I have chronic migraines, it causes me physical pain) do NOT buy this washer! I am seriously considering sending it back for this reason alone! Why would there not be an option to turn it off?! I even called Samsung Pros and asked how to turn it off only to be told that it wasn't an option! WHY?! It is so obnoxious! Everything else about the washer is wonderful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can understand that this has been a frustrating experience. This by no means is the experience that we want our customer's to have. You are a valued customer and your experience matters to us. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. If you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144011877) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Good Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Washer, but sometimes the tide pods dont dissolve
I would recommend this to a friend- Pros mentioned:Capacity
Samsung washing machine review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine gets clothes clean. I would recommend this washer. It is energy efficient and spacious inside
I would recommend this to a friend thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would recommend to a friend great buy nice features
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got on black friday sale. Good value for the price paid
I would recommend this to a friendDon't Recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 9 months into owning it, we had to pull it apart and we found no reason for it to be broken. It stopped draining and kept displaying an SC error that was only resolved by disconnecting the hose and dumping all of the water out that way. Too much hassle for only 9 months of ownership.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ColinR,
We know that an error code from the washer can cause delays when doing our laundry. It is nice to have you here to help you with your Samsung appliance.
If you receive a no drain or water does not drain or if it overflows from the washer, follow the instruction in this guide to get your washer draining water again.
Samsung washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
What to check if your washing machine doesn't drain:
https://www.youtube.com/watch?v=pD9Pg6UU3Aw
To better assist you with Samsung products and purchases, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145324385) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great, basic washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer with the impeller instead of agitator, but clothes still need shook out before placing in dryer to reduce wrinkles. This replaces a front loader, so the function is not as quiet, due to the impeller action (but so worth it not to have to worry about mold buildup). Has a self clean indicator which is very useful. Still working to determine the best water level, since this is a function that is not sensed by the machine.
I would recommend this to a friendSamsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Plenty of washing options.
I would recommend this to a friendwasher review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer. I am giving it a 3 because it plays this annoying tune whenever its done washing. The tune is almost a song for about 45 seconds. I love the self cleaning options.
I would recommend this to a friendBrand response from Samsung
Posted .Hello BryannaB,
Thank you for leaving us a review. We're glad to know you love your Samsung washer and its self-cleaning option.
Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this appliance an in less them a month the machine stopped working properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .IsabellaT, thank you for reaching out regarding your washer, which stopped working properly. We would like to speak with you directly to gather more information about your washer and provide better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148810527) to help our team pull up your information.
Have a great day.
^Camille
Do Not Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for my brand new house December 5th and did not get to start using it fully until the middle/close to end of December when I was fully moved in. First thing I noticed was whenever I selected a cold water cycle, it would be hot. At first I thought I was crazy and it was user error and I simply selected the wrong option (turns out I'm not crazy and in fact do know how to select the proper options) next thing I noticed was the rinse and spin cycle would continue forever and the water would not stop filling. When this would happen, I would have to turn the machine off and restart it until it worked properly (fun times wasting water). Called Best Buy about all the issues and they transferred me to Samsung. Samsung comes out when they can and they said, "Well, first issue is an easy fix. Whoever installed this mixed your lines up (best buy technicians)." Second issue turned out to be a bad sensor in the board and the whole board has to be replaced and of course that part has to be replaced. Would not purchase another Samsung. A friend warned me after noticing what I purchased it was a bad idea and they were right. So much money only for it to break and be installed incorrectly (loved that I paid extra for installation) less than a month of having it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were experiencing issues with your Samsung Washer. I am glad to see that you are headed in the right direction for a speedy repair from one of our Certified Samsung Technicians. We welcome you to our family and thank you for choosing Samsung for your laundry needs. ^Brad
Flora casuga
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer you delivered is defective. Non operational Where is the replacement. We need to wash our clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Washer machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase and washer does the job. Will recommend customers to buy too.
I would recommend this to a friend - Cons mentioned:Spin cycle
Very Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing machine. Wash cycle sounded like cardboard rubbing against gravel, spin cycle could not maintain a consistent speed and repeatedly had to engage. Water temperature control was also a problem. BestBuy was very reliable, customer service very gracious and replaced the machine twice, bottom line ... I chose a different brand.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Best washer! So easy to use and we love how it sings to us when done.
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I like it much better than the conventional style it has more room
I would recommend this to a friend To long to wash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not really happy with it since it take a long time to wash, when you have a house hold of 8 you want it fast not for it to take 1hr - 1hr 15 min for one load it sucks. Other than take it washed will
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Chela, I understand you have issues with your Samsung Washer taking to long to finish a cycle and would like to offer some help to get tis resolved. I know how frustrating this can be and would like to lift the burden. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you need any assistance, we can help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143420410. We thank you for choosing Samsung for your home. ^Brad
- Pros mentioned:Overall performance
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so goo. I bought it not long time ago so I hope it is a good item
I would recommend this to a friend Not impressed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely NOT impressed! My husband read so many reviews before we purchased and thought this would be a good choice... boy were we wrong! Nothing but problems since we got it 2 months ago! First, the machine shouldn't have even worked when we first got it because the valves were shut off from the factory. It worked for a few weeks and then the water quit coming out, that's how we discovered the shut valves after having to wait several days for someone to come look at it. Now, a little over a month later, the drum is locked up and won't spin! It quit mid cycle so I'm now having to finish by hand the load that was in, if I have any hoped of finishing it and it not souring while we wait again for someone to come look at or fix the machine. If I could return it, I would because this is ridiculous! That aside, when it works it does pretty well but it's not worth all this trouble on a brand new machine!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there southernmama,
I see that you are experiencing issues with your Samsung Washer not spinning and I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143166810. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer, cleans very well and very quiet which I love.
I would recommend this to a friend