Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 6416175
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year it broke down on me I wouldn’t recommend but I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We would love to discuss your Washer to determine how we can best assist you. Please provide us with specific details.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148900999) to help our team pull up your information when you message us.
Have a great day.
^Charles
Worst washer ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer and had it for about 6 months before the washer quit working. Called geek squad got the run around for over a month. Repair company never showed on appt date. Called company direct and was told that geek squad couldnt make the appointments to call direct. Finally got the company out the one part that was wrong with it of course wasnt covered in the extended warranty dont buy it either not worth it!!Now we have a new washer that we have to pay to fix or buy another. DO NOT recommend. I dont recommend the extended warranty either from the geek squad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad to know that you got assistance for your washer, CharlesJ.
For us to better assist you with your unit, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145632650, which will help our team pull up your information.
^Rainly
No vibration reduction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer for the vibration reduction feature, and highly disappointed with the fact that I can hear it shaking and running through the wall in my bedroom.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jlf404,
I see that you are having some concerns with your Samsung Washer shaking and I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143248331. I would like to welcome you to our fmaily and thank you for choosing Samsung. ^Brad
Bad install, wrong charges, no help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Passed around on calls; install errors, overcharged
I would recommend this to a friendBrand response from Samsung
Posted .Hello Gigi,
To better address your service experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Not Best Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wasn’t the best, I had to change this one out twice and ended up getting an LG from here too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KimberlyJ,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day!
-Kimberly
Samsung Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy machine. Also, fabric softener does not empty out of drawer where it is poured in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having an unusual noise coming from our appliance can be so irritating and we understand that. We are here to help with your Samsung washer, AnnR.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw&t=2s
Vibrates excessively or makes noise on page 48. Automatic dispenser on page 38. Loading the fabric softener compartment on page 41.
https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf
Dispenser drawer issues in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
Use the auto dispenser on your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00088882/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145402351) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Dont buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy machine. Lid lock wire was frayed. Samsung it was best to just put tape over the fray wires so they said I’ll take a technician to do just that. I didn’t know for two days and I told him this is a fire hazard so they sent somebody back to replace the wiring it’s 2025 and I still haven’t had my issue fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Matthew,
We know that your overall experience with the washer can be disappointing.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Stopped working while washing delicates
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item suddenly stopped working and doesn’t work. Power turns on and keep pad works but washer doesn’t work. Burnt smell noticed when last worked while washing delicates which is very minimal load
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kishore,
I see that you are experiencing some issues with your Samsung Washer not working and realize how frustrating that can be when your expectations have not been met. I would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143244513. We thank you for being a part of our Samsung family. ^Brad
Washer failty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stained clothes which i cannot replace. Best Buy would not replace them although it was less than 35 days out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how frustrating it can be to see stains on your laundry. Allow us to help.
Here is a guide with tips and tricks for removing stains from your laundry. Please identify the type of stain on your clothing from the provided list and click on the embedded word for more information.
Laundry is stained or damaged after using Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150325588) to help our team pull up your information.
Have a great day.
^Camille
Does not clean clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't get clothes clean. After a month, I've tried every different setting, changed soaps 3 times and spot cleaners twice. It simply does not get clothes clean. Service at Best Buy was great in store and delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We aim to provide you with a hassle-free experience while using your washer. Let us help you.
Please refer to the link below to address your washer's cleaning performance. Click the hyperlinks for tips.
Clothes are not clean after washing in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149982027, to help our team locate your information when you message us.
Have a great day.
-John
- Cons mentioned:Spin cycle
Bad bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t even had this washer for 2 years family of 4 and the thing is already broke and not spinning. I will definitely not be buying anymore Samsung appliance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tash,
Thank you for your review. We apologize that your washer isn't spinning. I understand that this experience is not ideal.
To help you with this, I am providing these links below to guide you with your concern.
Samsung washer won't spin:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Please feel free to get back to us via the following options for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144844259, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Its ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer keeps making funny noises. It will lock to wash but won't unlock when done. I have to start another cycle to get it to unlock.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there LayLay, I would like to congratulate you on your new Samsung Washer and thank you for taking the time to post your review. I see you are having some concerns with your door being locked at the end of the cycle and completely understand how irritating this can be. I would like to offer some assistance to ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
If you continue to have issues, let us find you a resolution by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143329698. We thank you for being a part of our Samsung family. ^Brad
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is noisy. And the sheets get tangled and stop the machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lrbm! I'd like to provide this link (https://bit.ly/2IzCF8p) to some useful information about the types of noises you may hear from the washer. ^Jecca
Would have been a nice washer if it had a lock!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer itself was okay - much like our older Samsung machine - but this one did not feature a security lock on the top so we exchanged it.
No, I would not recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry clothes completely very damp feels like wring iwith hands compared to my previous washer clothes are almost dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Cory, I see you have some concerns with your Samsung Washer not spinning your clothes out enough and know that can cause a lot of time issues. I want to make sure that you are getting only the best performance. you are able to change the spin speed for a faster spin speed. I also have some helpful information for other causes. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you are still in need of assistance, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143540570. We would like to welcome you to our Samsung family. ^Brad
Loads
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent washer, do not wash large loads. Does not clean as well with larger loads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are lucky to be able to help clients like you, RobertH.
To help you with this, I have provided a Samsung link about the correct cycles and settings for large loads.
https://www.samsung.com/us/support/answer/ANS00061937/
Laundry load size can also affect the performance of the dryer.
You can check the link below for the best laundry load size.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, if the clothes are not clean after using the washer, you can check this link: https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145121667.
^Rainly
Great size
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love except for I have noticed a lot more lint on my clothing even with fabric softener
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad to be the choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Cons mentioned:Balance
Expensive to repair
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two years and can’t stay balanced which estimate to fix is more than we paid for unit. This is my second Samsung Washer to go bad in under 5 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your experience in a review, BrianM.
I highly suggest checking the Samsung link below.
If the washer makes excessive vibrations or makes noise, please check the model's user manual link below on page 48.
https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf
You can also check this Samsung link about the washer shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Following the correct laundry load size can help.
You can check this Samsung link: https://www.samsung.com/us/support/answer/ANS00080262/
Lastly, the washer must be installed on a level and hard floor that can support its weight to avoid vibrations, noise, or problems with the product.
If you have inquiries and need further assistance in the future, please feel free to contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145176150, which will help our team pull up your information.
^Rainly
Washer great Installation Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation did not happen. The people never called to reinstall it. They said the cables were wrong so the plumber changed them (easy fix) and installed it. Washer is great. Your installation people not good
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Love it but the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise is super load that’s the only thing I don’t like .
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with the noisy washer, DemetriaWhit. Let us go ahead and determine the possible meaning of the noise.
Most noises are standard or straightforward to fix in Samsung washers, which typically operate quietly. You should choose the noise in this guide that most closely matches the noise your washer is making, even if it isn't a perfect match, because noises can vary greatly and are difficult to describe with words.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145450248) to help our team pull up your information when you message us.
Have a great day.
^Charles