Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 6416175
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.
This summary was generated by AI based on customer reviews.
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry clothes completely very damp feels like wring iwith hands compared to my previous washer clothes are almost dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Cory, I see you have some concerns with your Samsung Washer not spinning your clothes out enough and know that can cause a lot of time issues. I want to make sure that you are getting only the best performance. you are able to change the spin speed for a faster spin speed. I also have some helpful information for other causes. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you are still in need of assistance, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143540570. We would like to welcome you to our Samsung family. ^Brad
Dont buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy machine. Lid lock wire was frayed. Samsung it was best to just put tape over the fray wires so they said I’ll take a technician to do just that. I didn’t know for two days and I told him this is a fire hazard so they sent somebody back to replace the wiring it’s 2025 and I still haven’t had my issue fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Matthew,
We know that your overall experience with the washer can be disappointing.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Great size
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love except for I have noticed a lot more lint on my clothing even with fabric softener
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad to be the choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad
Loads
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent washer, do not wash large loads. Does not clean as well with larger loads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are lucky to be able to help clients like you, RobertH.
To help you with this, I have provided a Samsung link about the correct cycles and settings for large loads.
https://www.samsung.com/us/support/answer/ANS00061937/
Laundry load size can also affect the performance of the dryer.
You can check the link below for the best laundry load size.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, if the clothes are not clean after using the washer, you can check this link: https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145121667.
^Rainly
- Cons mentioned:Balance
Expensive to repair
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two years and can’t stay balanced which estimate to fix is more than we paid for unit. This is my second Samsung Washer to go bad in under 5 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your experience in a review, BrianM.
I highly suggest checking the Samsung link below.
If the washer makes excessive vibrations or makes noise, please check the model's user manual link below on page 48.
https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf
You can also check this Samsung link about the washer shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Following the correct laundry load size can help.
You can check this Samsung link: https://www.samsung.com/us/support/answer/ANS00080262/
Lastly, the washer must be installed on a level and hard floor that can support its weight to avoid vibrations, noise, or problems with the product.
If you have inquiries and need further assistance in the future, please feel free to contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145176150, which will help our team pull up your information.
^Rainly
Not Best Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wasn’t the best, I had to change this one out twice and ended up getting an LG from here too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KimberlyJ,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day!
-Kimberly
Does not clean clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't get clothes clean. After a month, I've tried every different setting, changed soaps 3 times and spot cleaners twice. It simply does not get clothes clean. Service at Best Buy was great in store and delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We aim to provide you with a hassle-free experience while using your washer. Let us help you.
Please refer to the link below to address your washer's cleaning performance. Click the hyperlinks for tips.
Clothes are not clean after washing in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149982027, to help our team locate your information when you message us.
Have a great day.
-John
Love it but the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise is super load that’s the only thing I don’t like .
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with the noisy washer, DemetriaWhit. Let us go ahead and determine the possible meaning of the noise.
Most noises are standard or straightforward to fix in Samsung washers, which typically operate quietly. You should choose the noise in this guide that most closely matches the noise your washer is making, even if it isn't a perfect match, because noises can vary greatly and are difficult to describe with words.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145450248) to help our team pull up your information when you message us.
Have a great day.
^Charles
Washer failty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stained clothes which i cannot replace. Best Buy would not replace them although it was less than 35 days out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how frustrating it can be to see stains on your laundry. Allow us to help.
Here is a guide with tips and tricks for removing stains from your laundry. Please identify the type of stain on your clothing from the provided list and click on the embedded word for more information.
Laundry is stained or damaged after using Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150325588) to help our team pull up your information.
Have a great day.
^Camille
Washer great Installation Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation did not happen. The people never called to reinstall it. They said the cables were wrong so the plumber changed them (easy fix) and installed it. Washer is great. Your installation people not good
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Worse washer I ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed user guide and troubleshoot the 4C error: [1] water pressure was OK, [2] using a level, washer was balanced, [3] mesh filters were cleaned when I inspected them, [4] water faucets were operating fine, [5] not issue with the water drain since we were able to use our old washing machine just fine for 3 years before purchasing this (which was a Maytag), [6] we suspect a faulty/defective motherboard because during each phase of the cycle, the timer should have gone down after each minute. It did not. For example, operating 'Rinse + Spin' cycle with 'Low' water level, it starts off at '24' minutes but will not change until next phase at '19' minutes. Sometimes we would have some luck actually completing a cycle. Most times it gives the 4C error after it fills the drum with water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DHV1,
We are grateful you took the time to share your experience in a review. I am more than happy to help.
I am sharing a Samsung video link about the 4C error code.
Here's the link: https://www.youtube.com/watch?v=VqeR264Z4Mc
If the error still appears, I highly suggest contacting us directly on the following options below.
Here are the Samsung support channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145109022.
^Rainly
Locks and doesn’t opened
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine started OK but after a few washes It wouldn’t move or restart and it had stuck my clothes inside the machine. I try restarting it and it didn’t work after a few days it unlocked Also where you insert the soap and fabric softener gets very messy, there’s no control for the water. The only nice thing is when the machine is done a plays a nice music
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Cindy,
I see you are experiencing several concerns with your Samsung Washer. I would love the opportunity to help by providing some helpful information. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
If you need any additional assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143135228 . We thank you for being a part of our Samsung family. ^Brad
Ordinary product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is neither good nor bad, but it can work stably.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your review of one of our Samsung washers.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
Big bin FAIL do not try
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned first one within a week because of drum failure- this new one is worthless as well. Light stuff only. Cannot take 4 towels and a 2x 3 thin bath towel alone at once. Have not even tried anything large. Giant bin but no power to handle normal family laundry. Only works on small loads like 2 pair of jeans max, or underwear and socks or
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CorlissH,
We all want a hassle-free washing of clothes. Allow us to assist you with the washer.
Here is a link to help you with the washer. Please follow the steps and click the hyperlinks for further assistance.
Samsung washing machine won't spin or won't stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146553724 to help our team pull up your information.
Have a great day.
^Aloe
Bad install, wrong charges, no help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Passed around on calls; install errors, overcharged
I would recommend this to a friendBrand response from Samsung
Posted .Hello Gigi,
To better address your service experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Not convenient for short people
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too tall for short people to get stuff out. Other things are fine. We will get a horizontal model.
No, I would not recommend this to a friendIt was great till it started to malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine started to malfunction in just 25 days after the installation. The hot water does not shut off and keeps filling the tub, and the machine emits burning smell. It shrunk some of our clothes with the extremely hot water even when we had the cold water setting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, here at Samsung we value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143085789) and it will help our team pull up your information. We look forward to hearing from you. ^Lena
Purchase from Home Depot instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Support from Best Buy is horrible! They do not stand behind the products they sell. They only want to make the sale. I suggest you GET YOUR APPLIANCES from HOME DEPOT. this machine does not get pet hair off of your clothes. My 20 year old machine washed clothes better than this one.
No, I would not recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize that this washer machine doesn’t have a light it’s essential not happy at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are sure that you are going to enjoy this machine. We welcome you to our family and Thank you for choosing Samsung. ^Brad
Too deep for persons under 5’.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tub is so low I have to wear platform shoe to reach the bottom to get my clothes out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad