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Customer Ratings & Reviews

$599.99
Save $170
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3241 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,241 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after purchasing our new home. I LOVE it. Lots of space, clothes get rinsed properly every time, not soaking wet, etc. Fairly quiet as well! We had one issue where the drum came off, so it couldn't spin correctly. It was my fault after not putting enough items in there and just one sheet (it doesn't do well with un-like items.) But, Samsung helped us do a factory reset and it fixed itself-amazing! Would highly recommend if you are in need of a washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, washes great, large capacity, plays a little tune when done. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing value and quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well. Is quiet and doesn't shake. I'd buy again in a heartbeat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! easy to use too. very pleased with it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    steve l

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big washer , quiet , and cleans so well !The delivery was great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with aq matching dryer. Cleans as well as the old style with the large beater in the middle. It is also relatively compact. It was much easier to fit in the laundry room that the one this replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung;I liked my old model better;on my old one you could select the size of the loads or do a quick wash,on this one you can only select one size which I dont really like;its ok but over priced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CarolineG, we value the insight you’ve shared with your Samsung washer, and we understand your thoughts on the wash options and load‑size selections, and those are truly helpful.

      To get the best results when you’re doing laundry, it’s important to consider the weight of each load that you’re washing. You may review the full guide below:

      The best laundry load size for your Samsung washing machine and dryer (under load your washer).
      https://www.samsung.com/us/support/answer/ANS10004802/

      In addition, for lightly soiled garments, quick wash is also available for this model.

      Please keep this reference number for your records: 1152229355.
       
      We appreciate the information you’ve shared and the opportunity to review your feedback.
       
      Khristine
      Samsung Care Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You won’t regret it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a washer for a minute. I wasn’t sure on which one to buy. I don’t regret getting this washer. It’s very easy to use and I love it. My husband’s work clothes is one of the toughest to wash since he works construction. It comes out super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Excellent everything: Product, services and even

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No agitator had me wondering. It works better than agitator machines.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my Samsung washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine! Read previous reviews of different brands and the Samsung has certainly lived up to all the positive reviews!! Delivery guys showed up on time. Installation was perfect. And the washer is certainly quiet and can wash 2 loads in one over my old washer. Loving that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Washer Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It’s quiet and does an amazing job on my clothes. The only drawback for me is a minor one. I always wash clothes on cold, so each time I start a load I have to push the temp button several times to the cold setting. A minor inconvenience really.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. I love the timer it gives you on each cycle. The washer itself is very quiet & smooth while running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer! Very quiet. My last Samsung lasted 15 years but I thought I would give Maytag a try. With the exception of my dryer all my other appliances are either Whirlpool, or Maytag. My first washer purchase (open box) from Best Buy resulted in having to replace it in less than a month!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer horrible alert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only reason we give it 4 stars is due to the horrible notification tone which you cannot turn off. Otherwise does a great job and is a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Brandon Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy about my new washer this unit is amazing and not to expensive this is the washer I have ever owned a lot better than the lg washers that’s for sure !

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Spin cycle-Suspension rods gave out after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this machine for just under 3 years when suddenly it started becoming unbalanced during the spin cycle on even the smallest loads. It is impossible to get through a full wash cycle even interrupting the cycle to rearrange the clothes each time it became unbalanced during the spin. A repairman told us that we need to replace the 4 suspension rods, which in total cost more than replacing the machine altogether. Until now, we had been very happy with it, but we should get more than 3 years from a new washer. The GE washer we had before this lasted over 10 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good washer. We had no issues with it. I give it 8/10

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer all around! I do wish all of the legs were adjustable for balancinh purposes, but, beyond that its great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, amazing! Haven't had any issues, installation was so easy too, definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW WASHER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy with this purchase.....we will certainly come back..ggreat service...great product as well.

    I would recommend this to a friend