Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 6416175
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.
This summary was generated by AI based on customer reviews.
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our product service is really good. We time need short time or long time. Clothes are very clean after wash.
I would recommend this to a friendGood value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple interface and works well. I like the see through lid.
I would recommend this to a friendsamsung 4.5 cu ft high effeciency top load washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent efficiency washer..I am very please with the purchase and the quality of this washer i recommend customers to take a look at this beautiful washer
I would recommend this to a friendSamsung is not it …
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good at first, but after 3.5 years, it violently shakes and I can’t seem to fix it. Clothes are soaked and I have to reposition them multiple times for the drum to finally drain/spin. And when I say violently, I mean violently. The washing machine moves across the floor and my entire house shakes … it’s crazy! Replaced the springs and that worked for about a week, but now we are back to square one. I realize parts break, but I wouldn’t expect to have such an issue with a brand new appliance after only a few years. Next purchase, I’ll be steering clear of Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working washing machine in your home, Nicole. Let's get this taken care of.
Please refer to the resources below to rectify your concerns with your washer. Please click the link and hyperlinks and watch the instructional video for tips.
Samsung washing machine is shaking (See steps 2, 3, and 4):
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1148035726, to help our team pull up your information when you message us.
Have a great day.
-John
Terrific value and a great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific value and a great product! I'm very happy with this washer. and with the delivery and installation. All first rate!
I would recommend this to a friend- Cons mentioned:Balance
Washing machine Samsung do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another Samsung appliance that is horrible. It gets off balance, completely easy and Samsung remedy to this is oh just wash everything in the sheets and bedding. I mean, what’s the Sense and having a washer with options when you can’t use just one, I don’t know about anyone else, but I don’t buy a washing machine every three years this happened at the beginning
No, I would not recommend this to a friendBrand response from Samsung
Posted .BethD, we aim to ensure your washer always functions at its best. Let's help you.
We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and, choose the "Did this resolve your issue?" option to access the complete diagnostic. Also, kindly watch the video included.
Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147734115) to help our team pull up your information.
Have a great day.
^Camille
Open Box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine has been a God send thus far. I’m glad I found the matching washer to the dryer we already had.
I would recommend this to a friendPerfect buying experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing machine, great delivery service. Highly recommended.
I would recommend this to a friendgreat machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love my new washer washes great clothes are really clean water preasure is great who needs an agitater this one is good
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month, working fine so far. Good value for the price
I would recommend this to a friendWashing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine! It is not as quiet as I thought, but makes up by the cute music it plays to notify when wash is completed.
I would recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year of purchasing this washer, it begin to malfunction! Samsung was horrible when I was trying to get it repaired! I had to reach out to an outside company! $500 dollars later washer repaired! I would prefer an agitator! My clothes doesn’t seem clean and no matter how much soap I use soapy suds are not existent!!! Don’t waste your money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
The washer is essential in every household. Let us help improve its performance.
Here is a guide for tips and tricks to help you have clean laundry when using your washer. Please click on the embedded word.
Clothes are not clean after washing in Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148854252) to help our team pull up your information.
Have a great day.
^Camille
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I love samsung. Really happy i got it
I would recommend this to a friendSatisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it’s not not loud and wash clothes great.
I would recommend this to a friendSamsung's Cleaning Up!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first appliance purchase from Samsung and we couldn't be happier.
I would recommend this to a friendBuyer Beware!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer for only 5 years, and it is already giving me trouble. We are only a family of 3. After 1 or 2 loads, I keep getting the UB signal and my husband has to hold the washer in place to make it through the spin cycle. After much research, it seems like this is a very common issue. This wasn't even my first choice, but during COVID times, I had very limited options. It is very subpar with washing clothes as well. Please get the agitator if you still plan to buy. Very disappointed in Samsung, now I am forced to get a new washer when you should have at least a 10-year life span with a washing machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tori,
We know how hard it is to not have a working washer. Let us help.
Here is a link for troubleshooting steps for your washer that is unbalanced; kindly click the embedded words.
The link below will help you balance the washer and ensure it completes a cycle. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps.
Samsung washing machine spins poorly.
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149156543) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it hot much taller so not for short people they would need a ladder to unload
I would recommend this to a friend- Cons mentioned:Balance
Beware of Samsung washing machines
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model three years ago (3400 instead of 3200). No problems for the first year or so, but it soon got really loud when spinning out, and constantly unbalanced at which point it refills and starts again. It is nearly impossible to find anyone who can repair them. I finally sent directly to Samsung for service and their starting quote is $495. For a three year old machine.
No, I would not recommend this to a friend Do not buy Samsung washers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was fine for 3.5 years and then it did would the Samsung washer thing and will not complete a load. It goes out of balance on the self clean cycle with nothing in it. Warranty is out, I’m $350 in on parts and service, and I’m shopping for a new washer. Do not buy Samsung washers!
I would recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand how this affects your laundry routine. Let's share with you some tips to get the washer to perform well.
If the washer experiences unbalanced loads, we highly recommend the link below to help maximize its performance. There are recommended embedded links included; kindly visit them.
Samsung washing machine spins poorly:
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147534730, to help our team pull up your information.
Have a great day!
^Chrystel
Faulty parts, similar stories from others
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two major issues within 6 months of purchase, including the drain pump. Good news is Samsung is replacing it since it's still within warranty. Bad news is an appliance should not be failing like this so soon. After talking with friends it turns out a lot of people have had these issues. Choose a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We really appreciate you taking the time to sit down and write out all the details of your experience. Based on the information provided you are already on the right track towards resolution. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143709029) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena