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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3135 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the quiet operation, excellent cleaning performance, and ease of use of this 4.5 Cu. Ft. High-Efficiency Top Load Washer. Many appreciate its large capacity and find it to be a good value for the price. However, some users have noted that the lack of an agitator and the spin cycle could be improved. A few customers have also reported concerns about the washer's balance and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,135 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set and the washer is quite and so big in the inside really love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Quality

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality washing machine…. Runs quiet no vibration…. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it looks very good and works excellently

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice upgrade to digital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, its bigger than I expected and it plays a little tune when the cycle is complete. I'm able to do full size comforters with no issues. I havent yet tried out a queen but the drum is wide enough.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good solid machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, surprised how quiet it is, first experience and it was good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it was very affordable and powerful. It was and clean the close perfectly. I got the dryer as set and I'm happy with both purchases

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good washer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for a month and so far it gets the job done. It’s a good size for one person who only averages about 2-3 loads per week. The navigation is pretty intuitive and the cycles don’t take long at all. Overall pretty good washer thus far especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washing machine! Does a great job with cleaning our clothes! Very Efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the install was quick and easy and no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially thought the capacity size was going to be an issue, but this washer holds a lot more than it looks! Its very spacious and plays an awesome jingle at the end of each cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frist new Washer in While.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably put more effort and research into this the anything in a long while. After all the ones I look at this one made the most sense for value and use. I have read the other reviews and I have really not taken it out for a test drive, but I believe I made the right choice. The delivery and install were a lot better than I could have hoped. The installer took their time moving the washer into my Mobil home which took great effort on their part. I really appreciated that. The only thing I wish I could have used the new vent, but there were issues in that department. I will try and update this later on when I start using it. Best buy kept me in the commination loop and that was awesome. Other stores don't do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by samsung . Ive loved using it . Very simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New washing machine hookup - removal & haul off of

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved ease of working with Best Buy by phone. Thank you for making delivery hazels free with continual updates about time of arrival of delivery. Guys C we’re proficient~ friendly- knowledgeable and coen right nice guys. Love my washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy Samsung Washers at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great, the experience from walking into Best Buy and shopping, buying , delivery, installation was stellar. I will be waiting for Cyber Monday to purchase the new Samsung 95 inch TV

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    "Excellent decision."

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure! Here's the translation: "The washing machine is quiet and saves water. It has been a good decision to buy it. I am very happy with it."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the washer arrived to my house I thought I was going have to muscle it in to my washroom. I was getting my hand truck to pick up the washer, then these 3 big Samoan, arrived to my house, and said excuse me sir, we got you. Then I replied back to the 3 Samoan guys ok I'm not going to argue with that. Also, the 3 Samoan guys used leveler to make sure it runs better. Then to make sure everything ok, gave me quick run down on how the washer works, then i signed the paperwork, then said thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Review 5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! The many different directions the laundry is tossed makes for cleaner laundry, even what's been washed AND dried before. I love that there no bin "tube" that forces you to thread laundry around it. Dump it, set to the clean state you want, press go and it's done. For the set I bought, I'd have expected to pay a lot more at a much higher cost, and I shopped before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Modern Budget Clothes Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modern budget clothes washer with HE options. East to set-up, works well so far. Note: does not include water lines, or at least mine did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my preferred source for electronics but I was hesitant to try their large appliances. I'm glad I did. I have owned every "American" brand at some point, and the engineering & construction of this one puts them to shame. The controls take a little while to get comfortable with, but are actually very simple. And they are identical on the dryer, so whatever you set the washer on, just match it on the dryer. No thought required. The only thing I would change is the ability to keep a standard setting instead of selecting it each time. But even that is just a quick twist of the knob.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really loves this washer from Samsung. It has the best features and easy to use.

    I would recommend this to a friend
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