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Customer Ratings & Reviews

$549.99
Save $220
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,231 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very easy to use. Easy to install and the store employees were helpful

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality little loud bur it does wash the clothes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does what it's supposed to...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and works well. The glass top is a nice feature and the kids love being able to see what's happening inside the machine during a cycle. While the cost of washers has gone up significantly over the years IMO, I'm still pretty satisfied with the priced we paid because in the end I do think it's a pretty high quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, its quiet, and the timer is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price match, works good, easy to set up you have to buy hoses separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy to the Rescue again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old clothes washer of over 30 years finally died of old age. I needed a washer and I needed it fast. I checked Best Buy and found what I needed. I ordered it online, it came on time , they installed it and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our house - we bought this to be our washing machine for a year or two and then this will stay with the house when we rent it. Limited electronics which will be nice for a rental (less to go wrong) and strong Samsung name. So far it's been great and the capacity is huge! Good looking, yet simple design!!! Great price and in-stock. Best Buy is great for appliances and the gal that helped us was very knowledgeable and helpful in picking out this model for what we wanted (listed above). Delivery was quick and easy too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Good price point! Very quiet and cleans as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Washer And Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer and dry is very good and working perfectly, really recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice, quite, cleans like a beast!! For a thriving business who needs to wash many things everyday, this washer works wonders

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Good array of settings for any load. Quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great! Nice capacity for washing blankets and such too. Multiple settings for whatever you need.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very efficient. Big enough to fix comforters or quilts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Giving the machine a rating of C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month ago I replaced by LG washer and dryer with this Samsung unit. Generally, I was satified with the washer but a few times when washing sheets from a king size bed the load was unbalanced the cycle stopped midway. There was only the sheets from one bed and one bath towel so the machine was not too full. It was disappointing and disconcerting to have this issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaryM,

      We can imagine how you feel about your washer. Let us provide the details you need.

      We shared the link below for steps to help with your washer that stops mid-cycle and gets unbalanced. Click on the embedded words and choose "No" under "Did this resolve your issue?" to access the complete instructions.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151856145) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    My Best Buy purchase experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is mostly about the service as this is a 2 person household in most washers would be just fine. My initial phone call was not with the local Best Buy but the The employee this call was very personable and knowledgeable and did not try to oversell me. I bought this model due to the reduction in price and the quality of the brand name. I was told that the delivery date would be set by the local store so that did throw me off a little bit. When I found out my delivery date was almost 3 weeks out I was not very happy.... But I did receive a call about a week later with an earlier delivery date so that did help quite a bit. The 2 men that delivered it were professional, and were in and out in less than 35 minutes, Over all a good experience. I have used the washer maybe 15 times and so far , absolutely no issues

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this product, very efficient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Samsung 4.5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it job! I love that it is a top load. Very quit and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this washer. It is fairly quiet. and I like the digital clock that gives estimate of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use even my son knows how to use. Very quite. Love that if anything goes wrong it has a protection plan with best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this washer. It is easy to use and it seems to do a good job getting the clothes clean without wearing them out prematurely.

    I would recommend this to a friend