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Customer Ratings & Reviews

$549.99
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Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,231 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous abt getting a new washer but this one works great. After living in an apartment for so long i needed a washer for my house and a Best Buy associate recommended me this one. It looks cool and works dope, with many features that I’ll prolly use. The guys who delivered it were cool and friendly. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Very quiet and works well has a large capacity load. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great machine. Largewash tub. Easy to use. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Clean everything Great Quite and fast great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the washer does everything I wanted and more without all the computer stuff

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Its easy to use. I like the size of the washer inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New machine to replace the old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 5 year old machine of the same model. This one is working like a charm now -- hopefully will still be going strong for the next 5 to 10 years!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Sometimes a lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing cycle worked great. Spin cycle stopped and error code UL when over two items put in load and vibrated all over the floor for the 1 minute of spin that worked. Acted like the drum was out of balance when it speeded up like a tire out of balance on an automobile. Suspect something dislodged in shipment because a friend has same model and loves their Samsung 4.5 Cu Ft machine especially the high speed spin cycle which almost dries the clothes and doesn't make any noise or have any unbalanced loads for al size loads.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand that you are having some concerns with your Samsung Washer making noise during the spin cycle and know that can be an alarming sound. I want to provide you with some helpful information to ensure you always get the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      We are always here if you need any further assistance, please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number
      1143662290. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No issues. Great delivery service and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice purchase. Huge capacity compared to my old front loader. Clothes come out clean....i recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet and offers plenty of cycles to accommodate our different fabrics. It doesn't take up much space in our laundry room, despite the size of the drum. It looks great and our clothes turn out well. Highly recommend this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super great capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super capacity - great for a family of four who does laundry every single day. Able to wash the big comforters properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the buttons are very easy to use very easy to read and the machine is quiet as it's washing it's a good brand also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Samung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine! So easy to use! First time user without an agitator! Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good washer, it is so quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Not a lot of noise. The cycle does take a while. But it efficient on water.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jlr3, I would like to congratulate you on your new Samsung Washer. I am glad you are enjoying the large capacity on the unit. We would love to welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. does big loads efficiently except comforters. need at least 2 cycles to get it all clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer, been washing great, only thing I am curious about still trying to figure is the compatiable part with the label on the front right corner. I will recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great basic Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Samsung this is as basic as it gets. It's everything you need and nothing extra. It works great it just doesn't have all the fancy features that come with higher end models. It's definitely an advanced washer, and the the vibration reduction must work great, since you don't even notice it, it's just spins quietly. The only thing we didn't like is the end of wash song, which is long and get's to be a bit annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still new but it has cleaned clothes very good.

    I would recommend this to a friend