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Customer Ratings & Reviews

$579.99
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Customer reviews

Rating 4.6 out of 5 stars with 3261 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,261 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with this washer. It’s straight forward and easy to understand, it works well, gets the clothes clean, and they don’t come out as tangled as my last machine, both inverter types.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    SAMSUNG WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. It is super quiet and has many cycles to choose from. I do wish it would spin clothes out more so less time drying like my old washer,but still very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is good size, can fit alot of clothes. The clothes come out nice and clean. It's worth what I paid. I would recommend this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Giving the machine a rating of C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month ago I replaced by LG washer and dryer with this Samsung unit. Generally, I was satified with the washer but a few times when washing sheets from a king size bed the load was unbalanced the cycle stopped midway. There was only the sheets from one bed and one bath towel so the machine was not too full. It was disappointing and disconcerting to have this issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaryM,

      We can imagine how you feel about your washer. Let us provide the details you need.

      We shared the link below for steps to help with your washer that stops mid-cycle and gets unbalanced. Click on the embedded words and choose "No" under "Did this resolve your issue?" to access the complete instructions.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151856145) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far it's a great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this washer about a month ago. It replaced our Maytag Legacy that we'd had for 16 years but developed a leak in the pump. It's taken a little while to get used to because it's so different than our previous washer but so far we haven't had any issues or problems. It holds a LOT of clothes so I'm doing fewer loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've owned, it's so quiet and so efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this washer for several weeks now and I really love it. It doesn’t have the agitator in the middle, so I can wash more clothes. The washer has lots of settings and the clothes come out very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer and matching dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washer and dryer combo both of which can take a hefty load of clothes and run quietly and efficiently. The settings make it easy to pick the perfect match for your your clothes: for instance, there’s are settings for bedclothes, heavy dirt, gentle fabrics, spin & rinse only and more. It’s also quiet. So far we are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new washing machine, fits a large load and washes everything so nice and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, spacious, and overall great washer, has different settings too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer no complaints wo far, a little loud vut washes great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First Impeller Washer is a WIN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good washing machine and my first with an impeller. I was warned that it would leave soap on my clothes, but not true as this has a dispenser for both soap and softener. My only complaint (?) is that it is so deep that I have to get on my toes to reach the clothes. Excellent washer!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love washer but the spin cycle leaves the clothes a little wetter then I'm use too. It doesn't spin out enough water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet but MIGHTY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trent and Terrance delivered my new washer. It was set up in minutes. Trent did a test on quick wash to make sure it was balanced and no leaks. I love my new Samsung washing machine. It has a glass lid, with a little tone when my load has finished. Pull out softener and detergent dispensers, extra rinse cycle along with a dozen other features. I would definitely recommend this washer to anyone looking to buy an updated model or just to upgrade. Best purchase I made from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity. Very quiet and does a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, worth every penny, very efficient. I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it almost a month ago. Great product………..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price, easy to use and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! I love the see through lid. Its very quiet and cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought nearly two months ago, without any complaints

    I would recommend this to a friend