Customer Ratings & Reviews

This was not my first choice, and was actually a replacement to my first choice that was an open box that ended up leaking all over the place. This one plays a song when it is done. It still vibrates a little more than I would like. It is in a closet which is adjacent to a wall that holds my parents crystal. I hear it rattle during some spin cycles. Otherwise, great big washer. I can wash sooo many blankets in one load.

Great washing machine! The buying process was so easy.

The Samsung 4.5 cu. ft. HE washer is fantastic. It was purchased to replace my old washer. This washer has multiple settings to control load, water temperature, and amount of water used. It does a great job of cleaning clothes and is relatively quite. I am pleased with this purchase.

We used to have a 5 cu. ft. top load washer from Samsung. It was all stainless=steel outside and inside and worked great until last month. It just stopped from second cycle. We replaced it with this 4.5 cu. ft. It is economical though not a step up or equivalent to the old one. The noise level is less. Two cons - it is taking more time to wash clothes and it is a little rough on clothes while rinsing even in delicate setting.

Worked like a charm seen receiving my washer. First time ordering appliances from Best Buy

This is the best washing machine I’ve ever had. I love that there’s no agitator in there to ruin my clothes. The capacity is amazing and it has a feature that doesn’t waste water and various settings also help.

Great washer. Large capacity and lots of settings.

Quiet machine. Holds alot of clothes. Fits a comforter easily

I wanted to try a washer without the agitator and I’m happy with the way this one works, which is great so far. I also like the depth of the bin on this one; it’s not quite as deep as some of the others I looked at, so it’s easier for me to reach items in the bottom.

I am so happy I chose this washing machine.It is everything l have hoped for, cleaner clothes, less detergent, and a cheaper utility bill. Thank you, Samsung and Best Buy!!

good size capacity, easy to operate and quiet sound.

I love my new Samsung washing machine. I replaced a front loader and this top loader is much easier to load. My only issue is that you have to have the clothes evenly placed in it or it will throw an error code. And also the washing times are so long. For a nomal wash, it's over an hour long. If you have a large family 5 loads of clothes will take you over 5 hours.

Nice simple machine. Good size for a family. Quiet.

We recently purchased this washer, and unfortunately the water pressure is extremely low. It only trickles water into the machine, which makes wash cycles take much longer and affects performance. We checked our water supply and connections, and the issue appears to be with the washer itself. Very disappointed considering this was a brand-new purchase. Hoping the company will address the issue quickly.

The Samsung Top Load High Efficiency Washer is really quiet and washes a big load perfectly. I’ve bought two for gifting and I can’t wait to get one for myself.

So far so good. I really enjoy that this machine does not have an agitator. It's load capacity is enormous as well. I have only had it for a couple of months, so hopefully in 3 years time I will still have the same positive opinion of it. More and more it seems appliances are not built to last.

Rave reviews from my wife and daughter. I'm not permitted to use the washer!

I love this washer. It's very spacious. No complaints so far.

This Samsung washer is so efficient, quiet and smart.

We needed a washing machine to replace a fairly new one that we had also purchased from Best Buy that started leaking like crazy. We’ve now had this washing machine for about a month and it is worked very well and functions very quietly. It is spacious inside and allows for large loads.