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Customer Ratings & Reviews

$579.99
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Customer reviews

Rating 4.6 out of 5 stars with 3261 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,261 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. I work construction and it gets all the stains out of my clothes. Would highly recommend to anyone looking for a new washer. Very affordable and high qaulity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs Greer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Easy to use and washes my clothes perfectly. I’m very pleased with this washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems great deal i would deffinetly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and is a great fit for my family. Cleans the clothes very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer. Excellent service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic unit! I had Best Buy haul our old washer away and I set it up myself. Easy set up, friendly movers, would highly recommend their services. Love our new washer it's been awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My buddy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer it’s very spacious on the inside. I love the smoky glass top you can see your clothes thru.I have one problem I am just now noticing all water cycles are coming out hot. I wish I would’ve notice earlier. Other than that it’s a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A1 washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washers i ever had. Easy to use. It’s a big money saver. The biggest thing is that it keep up with all the washing we do and there’s six of us

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    SAMSUNG IS THE BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about purchasing a washer without the agitator, but this baby gets my clothes clean, I am able to do large loads, and the machine does not vibrate excessively and it is not too loud. The machine came at a good buy. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice, spacious drum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job getting my clothes clean. This is the first washer I have purchased that did not have an agitator. I was worried that it may not clean my clothes as well but it does. I especially like all of the extra room in the drum when I wash heavy blankets and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washing machine we purchased is working perfectly. Delivery and installation was seamless!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Samsung does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does it's job. It's small enough that I don't have to jump in it to get my clothes out but large enough to wash big blankets. It is kind of noisy and the regular cycle is rather long but I use the quick wash and it's fine. The jingle is plays at the end it quite drawn out. You think it's done but then it starts again. Other than that it's a good washing machine

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Just an OK washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash cycles way too long, gets out of balance a lot.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JuJu,

      We understand the value of having functional appliances at home. Let us assist.

      Here is a link to help your washing machine that takes too long to finish a cycle and gets unbalanced. Click on the embedded words and choose "No" under "Did this resolve your issue?" to access the complete instructions.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151795731) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set! It took us quite a while to decide which brand and set to get and I have no regrets! I know a lot of the reviews said it was loud, but I have no experiences that at all. It’s not any louder than any other set

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to understand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dials are easy to understand. Installation was great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet. A variety of settings that work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our new washer up and running for a few weeks now, and love it. Night and day difference of our previous Whirpool. Very quiet. A variety of settings that actually do as their intended. Spin cycle works well, and no soggy clothes going in the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loveeee this washer. it was such an upgrade and can do much bigger loads now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer - bad delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for the money but bad delivery process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful machine! This makes doing laundry a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good ,looks good ,easy to use, no issues ,,,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washing machine, it works effortlessly and cleans my laundry better than I could have imagined. Thank you BestBuys

    I would recommend this to a friend