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Customer Ratings & Reviews

$549.99
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Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3237 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,237 reviews
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer....as much as you can love doing laundry. I live in an apartment so was excited about the vibration reduction. It really works! I can hardly hear the washer at all! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints abiut this washer. It get my clothes very clean and i love the fact that you dont use a lot of detergent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sings a jingle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big it is on the inside. Really nice and does a jingle when its done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good washer. Easy to install and use. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Easy to use. The wash drum is nice and deep. Have only used a few times at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! The presets are great and we are loving the capacity of the washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was the best purchase I made. There is so much space to do larger loads and even my larger blankets. I could not have made a better decision than to buy this washer machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there CrazyChris, congratulations on your new Samsung Washer and I thank you for your review. Welcome to our community and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 2 out of 5 stars

    Too much money for a Fair machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GOOD: For cleaning clothes, it's done as well as our old agitator type. We do like not having the agitator to stack clothes around and it's great for washing bedspreads. Real easy to just dump the clothes in. Stuff we are not happy with: It's very loud. It gets off balance quite a few times just with regular clothes. We don't like that you can't set an automatic water level by default. You have to select it each wash. Right now it's making a ratcheting sound when it washes so we'll be calling a repairman before it breaks down.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Missileman,

      Thank you for reaching out and letting us know that your Samsung washer is very loud and that it gets off of the balance a few times, even with just the regular clothes. We understand how inconvenient it is, and we apologize if it didn't work as you expected. We're here to help.

      Attached here is a link to a troubleshooting guide that you can check, which may help us fix the issue with the Samsung washing machine's noise.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      I've also included a video link that you can check for additional troubleshooting steps.
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      You may refer to the helpful link below-containing information about the best laundry load size for your Samsung washing machine for future reference.
      https://www.samsung.com/us/support/answer/ANS00080262/

      If you have other concerns, do not hesitate to reach out via our Support Channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144155361

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, have had absolutely zero issues. I like to stick with one brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is bigger and I had to get used to the way it was different from my old washer (I never had to turn the power on each time I used my old one), but it works well and I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment for the whole family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine! My son is obsessed with the apocalypse noises (?) it makes when it's agitating. Haha! Our clothes come out cleaner than they ever have and I love the reminder every 20 loads to clean the machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome washer machine and so quite when it work u not even feel it’s working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and it works perfectly ! No issues so far! Only thing was tech who came to install mess up dryer went and I have to schedule appt again to fix it. Bestbuy send it next available appt not next day fix !!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great washer!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet washer, works well and cleans clothes quickly. Like the different settings. Wish it had a light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this washer. It works very well and is more quiet. The only thing is I wish it had a casual setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transparent and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Easy to keep clean and enjoy the self clean reminder

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were respectful and installed the washer. Been using the washer now and timing for quick wash is 41 minutes versus 35 mins on my old Samsung washer. Other washer options also take longer. It’s ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine washes out biggest blankets well and leaves them completely clean and soft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Year Later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this machine for a little over a year now and works wonderfully. It is very easy to use and has held up wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my parents and it works great. It’s easy to use and also it gives them the set time for each wash. Definitely helped that they were able to deliver, set it up and get rid of the old washer they had.

    I would recommend this to a friend