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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3261 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,261 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Transparent and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Easy to keep clean and enjoy the self clean reminder

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great washer, cleans very good for a family that plays and work hard. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out clean and even softer after washing. Really like the buttons for selection of various levels, water temperature and cycles. So far, were really happy with our Samsung washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Machine, Easy to Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my investment property. It is a great machine, easy to install and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine runs Very smooth. No noises, very good looking. worth buying it.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    The Clean Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is the best your clothes come out okay no complications at this time but its a longer wait for the clothes to finish I'm not use to it taking so long on one load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this dryer for a few weeks now and so far I am extremely happy with it. It's very deep, and it wrings out excess water from the clothing really well. My previous washer left a horrible moldy smell on some clothes I have and I decided I would try putting them in this washer with the hopes of removing that smell and lo and behold this washer took the smell right out!! For that reason alone this washer is worth every penny!! I have no complaints about it at all. It also has a cute little tune at the end of each cycle that lasts kind of a long time compared to my dryer but it's a pleasant tune, not annoying. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value for this washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace old Maytag. This product looks great, runs quietly and looks clean and great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer it really does wash my clothes great. However it leaks from the front when it is washing I don’t understand why that is

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MonicaM,

      We understand how it feels to deal with a leaking washer. Let us help.

      Here is a link with troubleshooting steps to help with a leaking washer. We recommend checking the hyperlinks and watching the video from start to end for other helpful tips.

      Samsung washing machine is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      You may also check page 50 of the user manual for other recommended actions when water leaks from the washer.
      https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149692616) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great macine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying this one and after 2 months of use we are very pleased with it. It does spin both ways but the amount of loads, and speed of cycles are waay better. Our previous machine was great but started leaking and getting the new one just made sense To all those that are says that its loud and its shaking: Every washer is somewhat loud and its normal to shake a little, thats the nature of the product but nothing to the extreme. My washer and dryer are side by side with a very little space between and on the outsides and its all good. This machine is great and we are highly recommending it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It has so much room. The jingle at the end of a cycle is a little excessive but other than that I really love this washer. Also, the delivery and installation was super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this washer. Very easy to use and priced perfectly. Clothes are much cleaner and love the ability to lower water use as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and high quality washer. If you’re looking for a simple and modern washer I could not recommend this one enough. I have had it for about a month and discovered zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Easy to program and use. The only downside is that I'm 5 feet tall and need to use a stool to reach the clothes at the bottom of the tub after each wash. No big :)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very quiet. The only problem we had is my wife is 5’-2” tall and we had to buy her a stool so she could reach the bottom of the tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Views

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer the lady that helped me pick it out was the best Southaven Best Buy is great

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Works well but very long wash cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer did a good job but the normal wash cycle was very long at close to 3 hours. This would not work for our household so we exchanged it for the LG WT7100CW. The LG does a fine job and the normal wash cycle is much shorter at 40-60 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst washer ever! The presets are useless! I have to settle for a setting closest to what I want because it doesn't let me change much on any of the settings and none of them come close to what I'm trying to choose! Every wash load is a challenge! Had I realized it was returnable it would have been returned and I would have bought a front load or a used washer without all the junk! Also it has no agitation and my clothes do not come out clean I have to wash twice! It's like a front load turned onto it's back, well it doesn't work well that way! So disappointed and I do not recommend this washer!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues getting the ideal results from your Samsung Washer. I have some helpful information to provide you that will provide those results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much it was a good buy good investment worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice , I haven’t used it much but it’s a great addition

    I would recommend this to a friend