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Customer Ratings & Reviews

$549.99
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Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3237 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,237 reviews
  • Rated 5 out of 5 stars

    Great macine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying this one and after 2 months of use we are very pleased with it. It does spin both ways but the amount of loads, and speed of cycles are waay better. Our previous machine was great but started leaking and getting the new one just made sense To all those that are says that its loud and its shaking: Every washer is somewhat loud and its normal to shake a little, thats the nature of the product but nothing to the extreme. My washer and dryer are side by side with a very little space between and on the outsides and its all good. This machine is great and we are highly recommending it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer I bough, roomy, quiet and efficient. SamSung made a good reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes look and feel cleaner. This is my first washer without the agitator and I’ll never go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, cleans very well. Cleans heavy duty clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Runs quiet. Cleans clothes very well and no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. works great and get my clothes very clean. I will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and high quality washer. If you’re looking for a simple and modern washer I could not recommend this one enough. I have had it for about a month and discovered zero issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It has so much room. The jingle at the end of a cycle is a little excessive but other than that I really love this washer. Also, the delivery and installation was super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Easy to program and use. The only downside is that I'm 5 feet tall and need to use a stool to reach the clothes at the bottom of the tub after each wash. No big :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer I love the various options I have and the locations for putting the bleach, fabric softner and detergent. Excellent choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    top load Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no agitator in this washer. Models with center agitators work more thoroughly to remove dirt. Exchanged or a front loading washer that uses gravity to aid in agitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues. Does exactly what I expected. I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with this purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing, so quiet and I LOVE the little song it plays when it’s finished the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. We just got the the item last week Let how long would last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machines!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a first time home owner, this pair of washer/dryer have been amazing! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very quiet. The only problem we had is my wife is 5’-2” tall and we had to buy her a stool so she could reach the bottom of the tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect first brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really nice. It starts out a little louder than expected but then gets quiet. But it is my first brand new washer and I really love the ease of using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer. Excellent sales, delivery service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 5 y/o Samsung with this new one. The old one had drum problems and persistent re-cycling and rinsing. Still, it was otherwise a good machine for 5 years. This one seems to be working just fine. I think it's noisier than before ... not a big deal, though. I like the Samsung products, so I'm satisfied. I was very happy with Best Buy salesperson, the communications prior to delivery, and the install guys. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my machine. Does a great job cleaning my clothes. Nuff said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it the size and how it operates with space new and t he e price was awesome

    I would recommend this to a friend