Customer Ratings & Reviews

This washer is easy to use and has a large capacity. My last washer left white streaks on certain dark material such as black jeans, shirts, track pants, and other dark items. This machine doesn't leave any streaks and I have always used liquid detergent. I have done 8 - 10 loads and no streaks, no problems, and the clothes appear to be cleaner with this washer. This machine is taller than my dryer but I think most newer appliances are taller, especially with larger capacities. I like that it rearranges the load so it washes and spins without any problems or banging noises. A nice sound signals when the load ends, not an annoying long buzzer. The men who installed it were very courteous, quick, and efficient.

Bought this a few weeks after purchasing the companion dryer. When my dryer failed, I knew I'd be looking at replacing the washer soon since the last washer was purchased at the same time the dryer that failed was. So when I looked at the dryer the sales person had me look over the companion washer - not to hard sell me but to educate and prepare me for making easier choices when I would replace the washer. I'm glad he did because it made it easy for me to make my purchase online when I was ready. The washer started acting up and the unit was on sale so the 'stars aligned', LOL And the online purchase and delivery scheduling was just as easy as the in person experience was. This washer has a great capacity and is the first washer I've owned that didn't have a center spindle agitator. While I initially thought this might be a negative, I quickly learned that is it an real advantage. There's more room for clothes to move around and nothing gets tangled up, either. The panel has a few confusing options at first but I quickly got used to it after reading the manual (both the washer and dryer have well written manuals, BTW!). I'm really happy with the way it cleans my laundry, including the spin cycle (no more soggy laundry) which aids in the drying efficiency. Plus it turns completely off at the end which means it's not slowly sucking electricity. I have power monitoring plugs on my washer/dryer and you might be surprised how it's always draining off just a little bit of juice 24 hours a day. And btw, it looks darn nice next to its companion dryer. I love the clear lid too! Definitely would recommend both the washer and the dryer.

I LOVE this washer. I can fit so much laundry in it and it doesn’t shake and move all over the place. 10/10

Purchased this washer after doing a lot of research. My previous washer name-brand “M” Conked out after four years and repair cost was 2/3 the cost of a new one… That being said this washer is great in all aspects except one… The spin cycle does not ring out the clothes very well and they are not just damp, sometimes they are actually still wet. This has increased our drying times tremendously… Other than that it is a good washer. It is quiet everything you read in the reviews is true, but it does not ring the clothes out very well in the spin cycle.

Live this Samsung washer has good load capacity very quiet when washing easy to use

Such a good washer. It be without the agitator it has been amazing. We just went through an insignia buyback and got this instead sooo much better!!

So far so good. I like the glass gentle closing lid. The machine is a nice size and holds a lot of clothes. The rapid wash cycle is still quite long but otherwise a good machine at a good price. The cycle complete sound is nice.

Very good price for the brand. High quality. This is our second set of Samsung washer/dryers. Our last set stayed behind when we sold our house. It had more bells and whistles but this set is all we need. Easy to use and efficient.

ve been using this washer and dryer for a few weeks now and I’m really happy with the performance. The washer is super efficient and does a great job getting clothes clean with less water. The dryer runs quietly and dries everything thoroughly without overheating. I also love the modern design and easy-to-use controls. Definitely worth the investment!

I LOVE this machine. It is easy to use. Clothes are clean. At the end of 20 washes it tells me it wants to do a clean on itself. So you run a cleaning cycle. It has more settings than I will ever use but they are there if I need them. This tub is enormous and I can wash 2 quilts for my bed in this with no off balance and they come out beautiful. I love Samsung products but this one is amazing. I totally and highly recommend this washer. OH, and it is not loud at all.

This washer is great but there's one feature that drives me crazy. Once you start the washer you cant throw another item in without canceling the wash and starting over. I would still buy it knowing this but it is irritating. But the washer works great and its big

I love my Samsung washer. It was just what I wanted. Large capacity and super quiet. Ordered it online and it was delivered to my house in just a few days. The service from Best Buy was spot on. Looking forward to many years of use.

I love this washer. It doesn't have an agitator so the inside is super big. Very quiet and easy to use.

I’ve had this washer for about a month now, and it has been everything I expected. It’s a solid washer at a great price. I bought the washer on sale for $549. If you’re needing top of the line features this isn’t the washer for you, but if you want a good washer that is quiet, efficient, and gets the job done at a low price, this is a great option. My only real complaint at this point is I haven’t figured out how to turn the song off at the end. It’s long and loud, and my 3yo loves it. As soon as the wash is finished he know and we have to transfer the clothes to the dryer.

Love the machine. Quiet and does the job. Delivery was as promised, quick and seamless. Highly recommend doing business with Best Buy.

I have used this washer several times since the purchase and it works great. I’ve done hot, cold and warm loads and they all came out clean and smelling good. Extra large loads are no problem with the high water setting.

Easy to use. Super quiet and is very roomy. Balance of the load is excellent, have had no issues. Like how it tells you how long it will be till its done. Pleasantly surprised by how much we like the washer.

I like all the features and not having an agitator. It holds a lot of clothes and they don’t get too tangled up. It is also much quieter than my last washer and has a soft close lid.

Works well. Handles heavy washloads. Basically quiet machine.

Washer is great! Had it about a month now! Washes well! Big and quiet! Highly recommend!