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Customer Ratings & Reviews

$599.12
Save $400.87
The comparable value is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 409 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 409 reviews
  • Rated 5 out of 5 stars

    Washer does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as a replacement for a washer that died, does everything I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, runs good but could have been at a better cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service and easy of installation. Product is easy to operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review Honest Super

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entry for prize only - Please issue the 400 gift card made payable to me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, don't hesitate to get in touch with our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It's big & it has so many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a spacious machine and washes smoothly. I happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, can not believe how far washing machine technology has come!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m showing out! Now watch me work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth. The black presents a stellar look and sleekness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer with agitator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products is all i will use. The reason they produce and excellent products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Works great and would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully! Its pretty quiet and all the great options including Wi-Fi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to write anything, although to summit review,had to write something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased ever. Love the color and how it fits in my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the pair came with hardware. Even though others don't. Everything else is fine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine! Highly recommend to all !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer began having trouble 10 days after purchasing it. In normal cycle rinse mode, no water refilling drum, clothes were full of soap, also malfunctioned in deep mode, only worked correctly in quick wash?? Very disappointed with this Samsung product, luckily we were able to get an exchange, went back to LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarkF.

      Thank you for choosing Samsung for your washing needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    First Samsung Dyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, all is well. First Samsung dyer. Usually we use LG’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for price. Cleans well. Would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does it even clean the clothes?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer sucks! Just got it yesterday. Had to wash the same load 2 times and it still stinks. Going in a third time. Save your money and don't buy. Had an older washer (mid 2000s) that washes 100x better. 1 star for looks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      New appliances should definitely make life easier, not harder. Let us help you with your Samsung washing machine model.

      I have shared a Samsung link below to help with your experience. The link has hyperlinks like "detergent guide" for additional help.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      To supplement step number four, please visit the link shared below.

      The best laundry load size for your Samsung washing machine and dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147320663 to help our team pull up your information.

      Leo Samsung

  • Rated 1 out of 5 stars

    Worst purchase ever! Don’t buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy! The worst purchase in my life! Lasted only 4 months before it broke down

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChristineS,

      Our team is here to help you enjoy the best experience with your Top Load Washer.

      With a few additional details about your unit, we can better share helpful insights and available options. You’re welcome to reach us through any of the channels below:

      1. Facebook Messenger: https://m.me/samsungsupport
      2. X: https://x.com/messages/compose?recipient%20id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When contacting us, please have this reference number (1152324004) available so our team can assist you promptly.

      We value your business.

      Jeffrey
      Samsung Care Samsung