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Customer Ratings & Reviews

$599.99
Save $400
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 383 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, minimal noise level, and large capacity of the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer. The ease of use, removable agitator, sleek design, convenient size, and appealing color are also well-received. However, some customers have reported concerns regarding washing quality and balance issues during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 383 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Does everything as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.6 Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machines. They just did not fit in our bathroom, so we had to return them and switch to smaller-sized ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Clean clothes with less detergent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washing machine. The associate at Best Buy was very knowledgeable and helped us make our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can put a lot of clothes. Its so deep down, I have to use a chair to get my clothes out of the washer. It washes my clothes good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to operate. No complaints thus far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. There is nothing else.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Removable agitator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the removable agitator. My clothes get clean and smell great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it works! It was definitely a good buy. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes come out feeling so clean and soft. The waterjet feature is a great addition as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer Mayhem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest so far I'm not impressed. I thought that this was a great deal on Black Friday for the combo washer dryer for under $1,000 I do love all of the features it seems to have but this washer is very noisy and sounds as though it's struggling most of the time to work. I didn't know if this was normal as I've never had this type of washer but it's becoming more and more apparent that there's definitely a defect here. Today I've experienced two error codes. One of them is due to the technician hooking my hot and cold water lines up incorrectly. Totally unacceptable! I will be contacting the store.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi YolandaB,

      We understand how it feels to deal with a noisy washer and showed the error codes. We would love to assist you with your experience.

      We recommend reviewing the resources listed below, which include steps to help you with the sound your washer is making. Please check the embedded words and watch the video for more details.

      Samsung washing machine is too noisy
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Additionally, here's a link to help with the error code showing on your washing machine. Please check the steps related to the code you are experiencing

      Samsung washing machine information and error codes
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151888267) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Can handle all normal household loads including comforters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large to tub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large depth of the tub and the gentle and efficient agitator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine, clothes go in dirty come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer. Amazing set. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this washer. The wife just wishes it was a little shorter, because she is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for home yet install tech did great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, buy elsewhere!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, HORRIBLE delivery and customer service! Cancelled delivery 3 times. No call, no show. Had to miss 4 days of work. Had to pay a laundry service due to this. Paid for installation that we ended up doing ourselves. Buy this product, just not from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and nice. Price is a little high. The warranty should be at least 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agitator is a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good at removing stains from clothes. Even the caked on stains. The agitator gets a lot of the credit

    I would recommend this to a friend