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Customer Ratings & Reviews

$599.99
Save $400
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 387 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, minimal noise level, and large capacity of the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer. The ease of use, removable agitator, sleek design, convenient size, and appealing color are also well-received. However, some customers have reported concerns regarding washing quality and balance issues during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 387 reviews
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, it came in handy when my previous ones agitator broke and could fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 4.6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the washer and love it so far. it is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it! So far, so good. Not as Quiet as I thought it would be. Very spacious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and impressive washer. All my loads of various materials always come out clean and ready to dry. I had no issues with damp clothing or clothes being half washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really Like My New Washer . It Works Very Nicely. I Thought The Delivery Men Were Just Great . I Am Having A Hard Time Uploading A Picture Of It For Some Reason. I Would Have Added It As Well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple of days in and few washes later its performing really good. Water level is always acceptable with no problems replaced an older samsung washer that lasted 13 years just needed to update and get more energy efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, had to get one with an agitator and im glad I chose this one. Leave my clothes cleaner than my other machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working good ………………………………………………………………………………..

    I would recommend this to a friend
  • Cons mentioned:
    Washing quality

    Rated 1 out of 5 stars

    Poor design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst washer I have ever had. I have had many. It’s extremely deep and when you reach down there is a water jet button and it is hard to miss it so it sprays water on your just washed clothes. Plus they always feel really wet after they are done like it just doesn’t spin enough to get the water out. Very disappointed in this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LoriA, we understand the importance of a reliable washer. Allow us to help.

      We recommend checking the resources below to help you troubleshoot if your clothes are still soaking wet and the washer is not spinning enough. Please follow the instructions and learn more by checking the hyperlinks. If the steps do not resolve your concern, please select "No, I NEED MORE HELP" to proceed to the next step.  

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151646224) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    best washer on the market

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer on the market. I will recommend this washer to any one that wants something reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice and easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and love the fact I can see how much longer is left on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great for me! My favorite feature is the ability to use Samsung SmartThings to control the washer and dryer! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team members Marco and Adrian were outstanding with the delivery and install process! Very grateful for them! Seamless experience in all respects!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase overall, very quite while washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer!! Very smooth and runs effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth considering!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this washer! We have been pleased with the performance and with the size of the drum. It holds about 17 towels, which helps me with laundry day! When the cycle is complete, I get a message on my phone, and the washer plays a sweet little tune. LOVE it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new washing machine deity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get attached to appliances myself, but my wife loves this machine like no other. She complained at first when I bought this one instead of repairing our old one, but now she is TOTALLY GAGA! Thank you, Samsung!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Makes the clothes smell good! love all the settings it has to offer. Definitely a little more complicated then I would like, but we are figuring out all the things this washer can do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer machine, easy to use, Excellent quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with a small knock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well and stable with large amounts of loads. Only knock is sometimes blankets will make the damp sensor turn off the machine early.

    I would recommend this to a friend