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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $809.99

Customer reviews

Rating 4.7 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, minimal noise level, and large capacity of the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer. The ease of use, removable agitator, sleek design, convenient size, and appealing color are also well-received. However, some customers have reported concerns regarding washing quality and balance issues during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 373 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, everything works great and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is exceptionally good and I love the size of this washer. It’s essential for use at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great so far. No issues. Clothes have been coming out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer top load

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great washer. Had it over a year, lid is messing up. Will see how best buy acts now on warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prince of the geek squad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were excellent! Very helpful and fast. Careful with all aspects of the service. Joseph was the best technician. He made it a painless, even joyful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My laundry washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outsanding machine, easy to use, upgraded materials that wont rust, and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Large tub, quiet operation, clothes came out looking much cleaner, easy to use! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing/drying machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product,servingthe purposewhy i bought it.will recommend to my close friends

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washing machine, very good for washing comforter and large item

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine very spacious, quite different times for how long to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer….buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and the settings are amazing. It’s easy on your good clothes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer Mayhem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest so far I'm not impressed. I thought that this was a great deal on Black Friday for the combo washer dryer for under $1,000 I do love all of the features it seems to have but this washer is very noisy and sounds as though it's struggling most of the time to work. I didn't know if this was normal as I've never had this type of washer but it's becoming more and more apparent that there's definitely a defect here. Today I've experienced two error codes. One of them is due to the technician hooking my hot and cold water lines up incorrectly. Totally unacceptable! I will be contacting the store.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi YolandaB,

      We understand how it feels to deal with a noisy washer and showed the error codes. We would love to assist you with your experience.

      We recommend reviewing the resources listed below, which include steps to help you with the sound your washer is making. Please check the embedded words and watch the video for more details.

      Samsung washing machine is too noisy
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Additionally, here's a link to help with the error code showing on your washing machine. Please check the steps related to the code you are experiencing

      Samsung washing machine information and error codes
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151888267) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Clean clothes with less detergent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new washer machine. Very roomy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working fine and it cleans clothes good I would recommend this washer to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.6 Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machines. They just did not fit in our bathroom, so we had to return them and switch to smaller-sized ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washing machine. The associate at Best Buy was very knowledgeable and helped us make our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it works! It was definitely a good buy. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine, clothes go in dirty come out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes come out feeling so clean and soft. The waterjet feature is a great addition as well

    I would recommend this to a friend