Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$599.99
Save $210
Comp. Value: $809.99

Customer reviews

Rating 4.7 out of 5 stars with 379 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, minimal noise level, and large capacity of the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer. The ease of use, removable agitator, sleek design, convenient size, and appealing color are also well-received. However, some customers have reported concerns regarding washing quality and balance issues during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 379 reviews
  • Rated 5 out of 5 stars

    Washer/dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer/dryer set and I love them! They work great. I also like that they came in the color black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great wonderful awesome fantastic wash well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect washing machine. Run smoothly and quiet. Highly recommended to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer. It has more functions than we're used to, but didn't take long to figure it out. I does a great job and even lets you know how long, for your settings, it will take. And it is really quiet .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer i have ever owned thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. Cleans good. Can handle large loads. Can be controlled by an app or my Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually used it yet but it's really pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase you can make for your laundry needs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible, we have been using it non stop since day one. I love the music it plays when the cycle is over. I also like that after several cycles (I will say 20) it will request a self cleaning process to stay fresh. My favorite feature is that I can create my personalize cycles on the app, and will send notifications to my phone when its done washing. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. The technicians did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer dependability

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Washer. It has a big tub, good selection of cycle options and as a enjoyable side bonus -- the classical music at the end of the cycle is very nice:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to used love my new washer and color.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have to exchange this again for the second time, because it doesnt work right when you wash blankets or other similar items. It goes off balance and won’t spin, filling over and over again. Rearranging the items doesnt help. This is very inconvenient. We can’t figure out why this has such positive reviews. The first one stopped working the day after we got it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      We want to ensure your washer always functions at its best. Let us help you.

      Please refer to the resources below to rectify your washer's unbalanced issues. For tips, browse the hyperlinks.

      Samsung washing machine spins poorly (See steps A, B, E, and F):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149896742, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have only done a few loads of wash, but machine seems to effectively clean clothes and gives you more optional settings than you could ever need. One word of caution -- if you are short you may have trouble reaching the bottom of the tub to remove items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, it came in handy when my previous ones agitator broke and could fix it.

    I would recommend this to a friend
  • Cons mentioned:
    Washing quality

    Rated 1 out of 5 stars

    Poor design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst washer I have ever had. I have had many. It’s extremely deep and when you reach down there is a water jet button and it is hard to miss it so it sprays water on your just washed clothes. Plus they always feel really wet after they are done like it just doesn’t spin enough to get the water out. Very disappointed in this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LoriA, we understand the importance of a reliable washer. Allow us to help.

      We recommend checking the resources below to help you troubleshoot if your clothes are still soaking wet and the washer is not spinning enough. Please follow the instructions and learn more by checking the hyperlinks. If the steps do not resolve your concern, please select "No, I NEED MORE HELP" to proceed to the next step.  

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151646224) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great choice! It is spacious and seems to wash pretty fast

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it! So far, so good. Not as Quiet as I thought it would be. Very spacious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and impressive washer. All my loads of various materials always come out clean and ready to dry. I had no issues with damp clothing or clothes being half washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really Like My New Washer . It Works Very Nicely. I Thought The Delivery Men Were Just Great . I Am Having A Hard Time Uploading A Picture Of It For Some Reason. I Would Have Added It As Well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 4.6

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the washer and love it so far. it is very quiet.

    I would recommend this to a friend