Customer Ratings & Reviews
- Model:
- WA46CG3505AW
- |
- SKU:
- 6547596
Customer reviews
Rating 4.7 out of 5 stars with 313 reviews
(313 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator highly for its excellent cleaning performance, quiet operation, and large capacity, making laundry day easier. Many appreciate its ease of use and efficient design. While some find the washer deeper than anticipated, the positive feedback on cleaning, noise level, and capacity outweighs this minor drawback. The attractive design and color are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washing machine! Highly recommend to all !
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friend- Cons mentioned:Washing quality
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer began having trouble 10 days after purchasing it. In normal cycle rinse mode, no water refilling drum, clothes were full of soap, also malfunctioned in deep mode, only worked correctly in quick wash?? Very disappointed with this Samsung product, luckily we were able to get an exchange, went back to LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkF.
Thank you for choosing Samsung for your washing needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Rated 4 out of 5 stars
Great Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer for price. Cleans well. Would recommend.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friendRated 4 out of 5 stars
First Samsung Dyer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, all is well. First Samsung dyer. Usually we use LG’s.
I would recommend this to a friend- Cons mentioned:Washing quality
Rated 1 out of 5 stars
Does it even clean the clothes?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer sucks! Just got it yesterday. Had to wash the same load 2 times and it still stinks. Going in a third time. Save your money and don't buy. Had an older washer (mid 2000s) that washes 100x better. 1 star for looks.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
New appliances should definitely make life easier, not harder. Let us help you with your Samsung washing machine model.
I have shared a Samsung link below to help with your experience. The link has hyperlinks like "detergent guide" for additional help.
Clothes are not clean after washing in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
To supplement step number four, please visit the link shared below.
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147320663 to help our team pull up your information.
Leo
Rated 3 out of 5 stars
washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tryin get to used to the computer washing machine but it's ok so far
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Rated 3 out of 5 stars
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the dryer the reason that I am giving it 3 stars is because I am unable to turn it on or stop it in smart things as I am able to do the washer.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friendBrand response from Samsung
Posted .We know how convenient it would be to turn on/off both your washer and dryer using the SmartThings app, DestiniM. We want to speak to you directly to provide support and validate the information.
Please feel free to get back to us via the following options and provide us with the dryer's model to verify its SmartThing's functions:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147023783, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 2 out of 5 stars
not happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installers were not very knowlagebale. could not insstall the washer.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We appreciate you sharing your installation experience with your Samsung washer. Let us extend our help.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Rated 1 out of 5 stars
0.5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 1 year. Motor and sensor went out. I would not recommend.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .StefanieJ, we understand your frustration, as your motor and sensor went out. We want to speak to you directly to provide support and see what options we can offer to fix your washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151551679) to help our team pull up your information.
Have a great day.
^Camille
Rated 3 out of 5 stars
Samsung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good machine but I have noticed when I wash sometimes it’s not draining right.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friendBrand response from Samsung
Posted .Dear MarlynI,
Thank you for sharing your thoughts on your washing machine. It's great to know that you find it overall good. For the draining issue you mentioned, please ensure that the drain hose is not kinked or clogged and that the machine is properly leveled. For detailed troubleshooting steps, you can visit our support page here please see the hyperlink within to more instructions.
Samsung washing machine does not drain https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147200458) to help our team gather your information.
Have a great day.
^Charles
Rated 2 out of 5 stars
Nice washer but I think I might have a dud set.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty Washer, but it’s not as good as the washer I purchased from Best Buy before or washers I purchased in the past. I’m just hoping that it doesn’t break down before it’s time! I don’t expect it to last forever but at least a couple years!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ValerieA,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Aloe
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine broke down 2 months after the purchase. Wouldn’t recommend it.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to inquire more about what transpires with the washer and would like to assist as soon as possible, BetsaidaC.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Rated 1 out of 5 stars
Extremely Tall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is extremely high. I am 5’6” and cannot reach to the bottom of the tub. I have to stand on a stool to reach the bottom layer of clothes.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your observation about your washer, LorkaM. Rest assured that this will be forwarded to our development team for future improvements.
Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Rated 1 out of 5 stars
didn't make a year.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in May 2024. Broke down this weekend 2/19/25.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BereniceD,
We want to know more about what occurred with your Samsung washer and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and efficient, would definitely recommend
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Súper smart top load washer with
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is wonderful, very easy to use ,it knows how to do its Job very well and leaves the clothes very clean
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
samung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best washer I have even owned. Large capacity. Cleans very well.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Washer has a collection of different settings along with having a very sleek design
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this machine for a month now, and I like it so far.
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friend Rated 5 out of 5 stars
Easy money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made product. Love it so far. Smooth and quiet operation
This review is from Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Black
I would recommend this to a friend



















