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Customer Ratings & Reviews

$599.99
Save $210
Comp. Value: $809.99

Customer reviews

Rating 4.7 out of 5 stars with 379 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, minimal noise level, and large capacity of the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer. The ease of use, removable agitator, sleek design, convenient size, and appealing color are also well-received. However, some customers have reported concerns regarding washing quality and balance issues during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-379 of 379 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer way better than my old one, this one will let you know your load is unbalanced and will chime. My old one will just stop and not finish leaving it undone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer only issue i have is i can't reach the bottom to get my clothes out without a bench. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 13 year old unit. Working great 3 months in.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient, would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LARRYG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most pleased with the washer only one question about the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about my Samsung top load washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my new washer. I love having the agitator and how it keeps the clothes from shifting around so much and cleans them so much better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Súper smart top load washer with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is wonderful, very easy to use ,it knows how to do its Job very well and leaves the clothes very clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    samung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best washer I have even owned. Large capacity. Cleans very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer has a collection of different settings along with having a very sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this machine for a month now, and I like it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works old school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as the old washing machine s did. Does not wash large loads or queen blankets if they are heavy well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We recognize your feelings regarding your washer. We would love to extend our help with your experience.

      We recommend checking the manual link below on pages 29-30 for suggestions on putting your laundry in the washer.

      User manual
      https://downloadcenter.samsung.com/content/UM/202505/20250515142134647/OID65777_IB_WA3500C_EN_250508.pdf

      Additionally, we shared a link below with guidelines to assist you in using your washer to wash your laundry efficiently. Please check the embedded words for more details.

      Clothes are not clean after washing in the Samsung washer
      https://www.samsung.com/us/support/troubleshoot/TSG10007402/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151933553) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Easy money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made product. Love it so far. Smooth and quiet operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the Samsung washer and dryer before. Just front load. Top load is great too. They look sleek and do the job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I do have the dryer as well. Unfortunately there was a dysfunction that ended in me having to get the machine replaced. It was a seamless process as customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Have not had it long, and only use a couple of times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great wash. Works marvelous would definitely recommend. Love the steam function

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will Never Buy Samsung Again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the tension rod and spring went out years before the washers life expectancy with normal use and unbalances easily. Thanks to poor design the washer when unbalanced will continue to fill and drain the entire drum wasting water until manually stopped. Samsung customer service is a whole other issue and review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brand New Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT at all what is described about the noise!! I just got my brand new washer today and did my first load; IT IS LOUD WASHING NOISE!!! Looks like i have to switch back to front load washer instead!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand the frustration of dealing with a noisy washer. We're here to help.

      Below is a link containing the troubleshooting steps to help with a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 53 for other actions when the washer makes noise.
      https://downloadcenter.samsung.com/content/UM/202407/20240725163903383/OID65777_IB_WA3500C_EN.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148292324) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Bad washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C code pops up in every wash , won’t wash clothes properly , take longer than an hour on a small load

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RayD,

      We understand the importance of having functional appliances in your home and are here to assist you with your washer.

      Here's a link that will help with the C error code showing on your unit. For further information, scroll to the exact code displayed on your washer and follow the instructions. Check to see whether there are any embedded words or videos to watch for further details.

      Samsung washing machine information and error codes
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      We recommend using the link below for steps to help with your clothes that are not washed properly. Check the embedded words for more information.

      Clothes are not clean after washing in Samsung washing machine
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Click the link below for instructions on how to help your washer that takes time to finish the cycle. Check the embedded words and choose "No" under "Did this resolve your issue?" to access the complete instructions.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      We'd love to speak with you to provide more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148613116) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung